ASM
semiconductor
(Senior/Principal)Engineer,GlobalProductSupport
“(Senior / Principal) Engineer, Global Product Support at ASM. Skills: system-level troubleshooting, root cause analysis, new product introduction. Act as a system-level technical expert. Diagnose and resolve advanced system, hardware, and process issues”
What You'll Achieve.
ensuring our technologies perform reliably; Contribute to yield improvement, tool performance, and uptime
Industry & Context.
problem-solving mindset with system-level thinking; Analytical skills (DOE, data analysis, structured problem solving); Diagnose and resolve advanced system, hardware, and process issues; Drive root cause analysis (RCCA); Contribute to yield improvement, tool performance, and uptime
Willingness to travel internationally (~25–50%)
What They're Looking For.
Must Have
Bachelor's Master's or PhD degree in Engineering (Mechanical, Electrical, Chemical, Systems, or similar), Experience in semiconductor equipment or complex technical environments, problem-solving mindset with system-level thinking, Hands-on approach and ability to connect theory with real-world system behavior, Analytical skills (DOE, data analysis, structured problem solving), Comfortable working across global teams and time zones, communication skills, including customer-facing interactions, Willingness to travel internationally (~25–50%)
What You'll Do.
Act as a system-level technical expert
Diagnose and resolve advanced system
Drive root cause analysis (RCCA)
Support new product introduction (NPI)
Lead or support first-in-fab (Alpha / Beta) deployments
Translate field and customer feedback into improvements
Contribute to yield improvement
Develop and share best practices
technical documentation
Collaborate cross-functionally with hardware
and process engineering teams
Lead global initiatives
Represent ASM in customer-facing forums
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with hardware, software, controls, and process engineering teams; working across global teams and time zones; customer-facing interactions
Communication Scope
communication skills, including customer-facing interactions
Process & Methodology
Lead global initiatives
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