Company
SeniorPre-SalesEngineer
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optimal for Senior candidates.
“Senior Pre-Sales Engineer. Skills: Relativity experience, technical sales consulting, subject matter expert, product demonstrations, RFx and third-party risk assessments, Legal Data Intelligence (LDI) use cases, Generative AI. Play an essential role in Relativity’s efforts to acquire and grow accounts through technical sales consulting. Serve as a subject matter expert and consultant for internal and external stakeholders”
What You'll Achieve.
Play an essential role in Relativity’s efforts to acquire and grow accounts
Industry & Context.
analytical and problem-solving skills; address prospect questions and issues
Willingness to travel up to 25%
What They're Looking For.
Must Have
7+ years supporting SaaS applications, 4+ years in sales engineering, client services or consulting, Proven technology skills, outstanding interpersonal abilities, written and verbal communication skills, Attention to detail, analytical and problem-solving skills, Service-oriented approach, ability to multitask and self-manage workload
Nice to Have
Relativity Certified Administrator (RCA) preferred, or ability to pass the exam within 3 months, Relativity Master status preferred, or ability to obtain within 12 months
What You'll Do.
Play an essential role in Relativity’s efforts to acquire and grow accounts through technical sales consulting
Serve as a subject matter expert and consultant for internal and external stakeholders
Participate in sales calls and meetings with account executives and prospects
Identify customer business needs and help define solutions to address them
and/or lead presentations and product demonstrations
Manage complex opportunities
including running customer “deep dive” sessions to cover key product functionality and address prospect questions and issues
Support Relativity’s RFx and third-party risk assessments
Assist in completing mandatory requirements such as RFI/RFP and Security/Privacy questionnaires
Collaborate with sales to write sales proposals detailing how Relativity’s solutions will address business needs
Intake and communicate product feedback
Deliver feedback to the product management team and regional stakeholders based on prospect/customer feedback
and observed market trends
Serve as customer facing Relativity evangelist
Attend and/or speak at industry events
Author content surrounding industry trends and best practices
develop and maintain subject matter expertise in product and industry
Maintain expert knowledge of RelativityOne by consulting with other teams
attend internal product sessions
and individual study/testing
Develop expertise in Legal Data Intelligence use Data Breach Response
Contracts and the application of Relativity aiR
Understand sales process as it relates to Relativity 's overall strategies and objectives
Learn and understand Relativity’s sell strategy
conducting effective discovery to understand pain points
proactively address customer inquiries
understanding of the sales opportunity lifecycle
How You'll Work.
Team & Collaboration
Serve as a subject matter expert and consultant for internal and external stakeholders; Participate in sales calls and meetings with account executives and prospects; Collaborate with sales to write sales proposals detailing how Relativity’s solutions will address business needs; Deliver feedback to the product management team and regional stakeholders based on prospect/customer feedback, product issues, and observed market trends; consulting with other teams
Communication Scope
written and verbal communication skills; Product Demonstrations
Process & Methodology
Manage complex opportunities, self-manage workload
Full Job Description
__**Posting Type**__ Hybrid __**Job Overview**__ As a Senior Pre-Sales Engineer, you will be responsible for providing clients and prospects with exceptional Relativity experience. Based in the UK, this role will be crucial to the success and growth of the EMEA team, the wider Sales Engineering team and Relativity as a whole. __**Job Description and Requirements**__ **Key Responsibilities** **Play an essential role in Relativity’s efforts to acquire and grow accounts through technical sales consulting** * Serve as a subject matter expert and consultant for internal and external stakeholders. * Participate in sales calls and meetings with account executives and prospects. * Identify customer business needs and help define solutions to address them. * Design, assist, and/or lead presentations and product demonstrations. * Manage complex opportunities, including running customer “deep dive” sessions to cover key product functionality and address prospect questions and issues. **Support Relativity’s RFx and third-party risk assessments** * Assist in completing mandatory requirements such as RFI/RFP and Security/Privacy questionnaires. * Collaborate with sales to write sales proposals detailing how Relativity’s solutions will address business needs. **Intake and communicate product feedback** * Deliver feedback to the product management team and regional stakeholders based on prospect/customer feedback, product issues, and observed market trends. **Serve as customer facing Relativity evangelist** * Attend and/or speak at industry events. * Author content surrounding industry trends and best practices. **Demonstrate, develop and maintain subject matter expertise in product and industry** * Maintain expert knowledge of RelativityOne by consulting with other teams, attend internal product sessions, and individual study/testing. * Develop expertise in Legal Data Intelligence use cases; Data Breach Response, Contracts and the application of Relativity aiR. **Understand sales
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