Spotify

Trust & Safety

SeniorPolicySpecialist

Dublin, Ireland Permanent Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Policy Specialist at Spotify. Skills: policy development, policy enforcement, trust & safety, generative AI policies, content policies. Help shape how Spotify defines and enforces policies across music, podcasts, AI features, and user-generated content. Research, draft, implement, and iterate on content and generative AI policies that can scale globally”

What You'll Achieve.

ensure our platform remains safe, creative, and inclusive for everyone; improve policy clarity; enforcement consistency; user protection

Industry & Context.

Trust & Safety
Problems you'll solve

critical thinking skills; translate insights into practical improvements

What They're Looking For.

Must Have

3+ years of experience working on policy development, enforcement, or trust & safety in a global context, Experience managing multiple projects across time zones and driving them to completion, Comfortable handling high-pressure situations, including escalations and crisis scenarios

Nice to Have

Experience with online safety topics, including generative AI, free expression, and user protection, Knowledge of how to navigate ambiguity and bring structure to complex, evolving problem spaces, Comfortable influencing cross-functional stakeholders and aligning teams with different priorities, Critical thinking skills and can translate insights into practical improvements, Care deeply about building safe and inclusive online communities

What You'll Do.

Help shape how Spotify defines and enforces policies across music

and user-generated content

and iterate on content and generative AI policies that can scale globally

Review new product features and launches

ensuring user safety is considered from the start

Conduct risk assessments

contribute to red-teaming exercises

and stay ahead of emerging online safety trends

Lead high-priority or sensitive investigations into potential policy violations

Identify opportunities to improve policies and workflows based on data

and operational insights

How You'll Work.

Team & Collaboration

Partner with Product, Legal, Operations, and Engineering teams to align on policy direction and enforcement strategies; Lead cross-functional initiatives to improve policy clarity, enforcement consistency, and user protection

Communication Scope

communicate clearly and effectively; adapting your style to different audiences

Process & Methodology

managing multiple projects across time zones, driving projects to completion

Full Job Description

## Description We are seeking an outstanding Senior Policy Specialist to join our growing Trust & Safety team. As a Senior Policy Specialist, you will play a key role in how we define, enforce, and communicate our stance on policy issues that impact users across music, podcasts, AI features, and all forms of user-generated content. The Trust & Safety team plays a critical role in protecting the experience of millions of listeners, creators, and partners across Spotify. We work across music, podcasts, and emerging AI-driven features to define how safety shows up in our products. This team sits at the intersection of policy, product, and operations, partnering across the business to ensure our platform remains safe, creative, and inclusive for everyone. ## What You'll Do Help shape how Spotify defines and enforces policies across music, podcasts, AI features, and user-generated content Research, draft, implement, and iterate on content and generative AI policies that can scale globally Partner with Product, Legal, Operations, and Engineering teams to align on policy direction and enforcement strategies Review new product features and launches, ensuring user safety is considered from the start Lead cross-functional initiatives to improve policy clarity, enforcement consistency, and user protection Conduct risk assessments, contribute to red-teaming exercises, and stay ahead of emerging online safety trends Lead high-priority or sensitive investigations into potential policy violations Identify opportunities to improve policies and workflows based on data, feedback, and operational insights ## Who You Are You have 3+ years of experience working on policy development, enforcement, or trust & safety in a global context You are experienced with online safety topics, including generative AI, free expression, and user protection You know how to navigate ambiguity and bring structure to complex, evolving problem spaces You are comfortable influencing cross-functional stakehol

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