Braze

customer engagement platform

SeniorPlatformSoftwareEngineer

$129–232k New York, New York, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Platform Software Engineer at Braze. Skills: distributed systems development, platform/infrastructure experience, design and build distributed systems, operate internal software frameworks, Sidekiq, Ruby on Rails, Go. design and build the distributed systems that power Braze's massive-scale background processing platform. own Sidekiq at Braze”

What You'll Achieve.

deliver quickly; delight our customers–even internal ones; fix what is broken; automate their toil away; prevent incidents from ever happening; turn lessons into system improvements/changes, automation, etc.

Industry & Context.

customer engagement platform
Problems you'll solve

think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations; desire to solve everyday challenges facing software engineers and automate their toil away

Eligibility Requirements

PagerDuty rotation, on-call shift

What They're Looking For.

Must Have

5+ years of distributed systems development or platform/infrastructure experience, Experience with distributed systems, message queues, or background job processing, with a focus on Sidekiq, Ruby and Rails experience

Nice to Have

Go experience being helpful

What You'll Do.

design and build the distributed systems that power Braze's massive-scale background processing platform

process more than a trillion jobs daily across Kubernetes clusters worldwide

work spans autoscaling systems

reliable job execution

and internal frameworks

collaborate with application teams to evolve the Sidekiq platform

improve the reliability

and developer experience of the Sidekiq platform

Develop Braze’s embedded frameworks that enable large-scale distributed processing

and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale

Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform

reliability guarantees

and operational safety of these systems

Provide opinionated abstractions

and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity

Improve observability

and operational ergonomics for large-scale job-processing systems

Manage incidents: Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers

Use your on-call shift to prevent incidents from ever happening

Retrospect everything that happens to turn lessons into system improvements/changes

How You'll Work.

Team & Collaboration

Collaborating across the global remote teams, often working asynchronously; Collaborate with application teams to evolve the Sidekiq platform they depend on; provide support for other engineers

Full Job Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams. Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience. Main responsibilities: Develop Braze’s embedded frameworks that enable large-scale distributed processing De

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