Kraken
Energy
SeniorPlatformEngineer-ProductReliability
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Platform Engineer - Product Reliability at Kraken. Skills: Platform Engineering, Product Reliability, Cloud Infrastructure, Observability. Teach best practices for reliability. Support product teams on reliability”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years experience, AWS, Terraform, Kubernetes, Observability tooling, Python or C-based language
Nice to Have
Site Reliability Engineer experience, SaaS platforms experience, Large scale internet service experience, Incident response experience, Technical incident reports, Incident retrospectives, Very large relational databases experience, Service level objectives experience
What You'll Do.
Teach best practices for reliability
Support product teams on reliability
Improve performance and availability
Provide feedback on infrastructure improvements
Support build-out of proof-of-concept
Evolve application deployment architecture
Enhance scalability and system resilience
Support release of new features
Ensure adherence to reliability standards
Guide product teams in designing systems
Assist application teams with post-incident tasks
Contribute to post-mortem documentation
Analyse incident metrics
Identify trends and improvements
Communicate insights to product teams
Solve interesting problems
How You'll Work.
Team & Collaboration
Product teams; Global Platform Engineering; Developers; Product managers; Business stakeholders
Communication Scope
Written communication; Asynchronous communication
Full Job Description
## Description Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. The Team We have expanded our tentacles and are looking for someone (based in Tokyo, Japan or remote within Japan) to join our Global Platform Engineering Reliability - Product Reliability team. Our Reliability group is responsible for architecting, developing, and maintaining the resilient and scalable infrastructure that powers and supports our platform. As a Product Reliability Engineer within the newly created ‘Product Reliability’ team, you'll be responsible for ensuring the availability, performance and scalability of the products on our platform. Your proficiency in supporting products that serve millions of customers will ensure stability and high performance for our brands and clients. You’ll keep up with best practices in building products for scale. Your communication skills and attention to detail will be indispensable a
Applying for this Senior Platform Engineer - Product Reliability role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Kraken?
Real rants from real employees. Read before you apply.