Kraken
Energy
SeniorPlatformEngineer-ProductReliability
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Platform Engineer - Product Reliability at Kraken. Skills: Platform Engineering, Product Reliability, Infrastructure as Code, Observability. Teach best practices. Support product teams”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
5+ years experience, AWS, Terraform, Kubernetes, Datadog, Grafana, Prometheus, Rootly, Python or C-based language
Nice to Have
Site Reliability Engineer experience, SaaS platforms experience, Large scale internet facing service experience, Incident response experience, Technical incident reports, Incident retrospectives experience, Very large relational databases experience, Service level objectives experience
What You'll Do.
Support product teams
Improve system performance
Improve system availability
Build proof-of-concept
Evolve deployment architecture
Enhance system resilience
Support feature releases
Support service releases
Ensure reliability standards
Ensure performance standards
Design for resilience
Design for graceful failure
Assist with post-incident tasks
Contribute to post-mortem documentation
Analyse incident metrics
Identify improvements
How You'll Work.
Team & Collaboration
Product teams; Platform group; Developers; Product managers; Business stakeholders
Communication Scope
Written communication; Asynchronous communication
Full Job Description
## Description Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. The Team We have expanded our tentacles and are looking for someone (based in Melbourne, Australia or remote within Australia) to join our Global Platform Engineering Reliability - Product Reliability team. Our Reliability group is responsible for architecting, developing, and maintaining the resilient and scalable infrastructure that powers and supports our platform. As a Product Reliability Engineer within the newly created ‘Product Reliability’ team, you'll be responsible for ensuring the availability, performance and scalability of the products on our platform. Your proficiency in supporting products that serve millions of customers will ensure stability and high performance for our brands and clients. You’ll keep up with best practices in building products for scale. Your communication skills and attention to detail will be ind
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