Mercury

fintech

SeniorPeopleOperationsSpecialist

$154–193k New York, New York, United States; Los Angeles, California, United States; Seattle, Washington, United States; San Francisco, California, United States; United States; Canada Remote Friendly
The Brief

“Senior People Operations Specialist at Mercury. Skills: Workday, People Operations, HRIS. Serve as the first point of contact for. Provide timely and accurate support for employee lifecycle”

Industry & Context.

fintech
Problems you'll solve

Analytical skills; Troubleshooting skills; Problem-solving skills

What They're Looking For.

Must Have

Bachelor's degree in Human Resources, Information Systems, Business Administration, Finance, or related field (or equivalent experience), 4+ years of People Operations, HR Operations, HRIS, or related experience, 2+ years of hands-on Workday experience, Experience working in complex organizations with multiple business units, local and international employee populations, Experience processing employee transactions and maintaining employee data in Workday, Experience performing EIB data loads and mass data updates

Nice to Have

Workday power user, Workday process expert

What You'll Do.

Serve as the first point of contact for

Provide timely and accurate support for employee lifecycle

Partner with cross-functional teams to ensure a seamless

Identify opportunities to improve service delivery

Perform regular audits and data quality reviews to

Maintain organizational structures including supervisory organizations

Support Workday security administration

including role assignments

Execute and validate mass data updates using Enterprise

Troubleshoot Workday issues and partner with HRIS

Conduct testing for Workday releases

Maintain accurate employee records and ensure compliance with

Develop and maintain process documentation

standard operating procedures

How You'll Work.

Team & Collaboration

Cross-functional teams; HRIS, Payroll, Benefits, and IT teams

Free ATS check

Applying for this Senior People Operations Specialist role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Mercury?

Real rants from real employees. Read before you apply.

Read Company Rants →