Flywire

Financial Services

SeniorPeopleOperationsSpecialist

$80–90k Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Senior People Operations Specialist at Flywire. Skills: Workday, Employee lifecycle, Data integrity, Process automation. Execute employee lifecycle transactions. Maintain process consistency”

What You'll Achieve.

High data accuracy; Minimal error rates; Fully compliant audits; Well-documented processes; Effective handling complex cases; Minimal escalation; Measurable process improvements; Reduction manual effort; Minimal downstream errors

Industry & Context.

Financial Services
Problems you'll solve

Problem solving; Root cause analysis

What They're Looking For.

Must Have

5–7 years People Operations experience, Advanced Workday experience, Workday data governance experience, Workday reporting experience, Manage complex lifecycle cases, Operate in controlled environment, Drive process improvements, Drive automation, Drive system optimisation, Use AI-enabled tools, High precision, Attention to detail, Control mindset, Audit mindset, Effective execution high-volume, Effective execution high-risk, Sound judgment, Problem solving, Clear communication, Concise communication, Effective collaboration

Nice to Have

SOX exposure preferred

What You'll Do.

Execute employee lifecycle transactions

Maintain process consistency

Support employee mobility

Own employee data accuracy

Ensure data integrity

Resolve data discrepancies

Investigate data issues

Execute compensation transactions

Validate compensation transactions

Support benefits programs

Execute People policies

Maintain labor law knowledge

Perform quality assurance

Serve as escalation point

Identify systemic risks

Identify control gaps

Identify operational inconsistencies

Drive corrective actions

Analyze issue root causes

Implement process enhancements

Drive workflow optimisation

Leverage system capabilities

Leverage AI solutions

Partner with People teams

Coordinate lifecycle activities

Act as point of contact

Provide quality oversight

How You'll Work.

Team & Collaboration

Cross-functional teams; Global People teams; Payroll; Finance

Communication Scope

Clear communication; Concise communication

Full Job Description

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: The Senior Specialist, People Operations is responsible for delivering accurate, compliant execution of employee lifecycle processes globally, with primary operational ownership across the Americas region (US, Canada, and Mexico), while operating against defined service levels in a high-volume environment. This role acts as the operational nexus for data integrity, process consistency, and audit readiness within Workday and related People systems. Operating with a high degree of autonomy, the individual manages complex cases, enforces standards, mitigates risks, and advances process improvements, leveraging automation and AI-enabled solutions to enhance efficiency, strengthen service deliver

Free ATS check

Applying for this Senior People Operations Specialist role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about Flywire?

Real rants from real employees. Read before you apply.

Read Company Rants →