Aptia
professional services
SeniorPensionAdministrator
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Pension Administrator at Aptia. Skills: Pensions administration, Complex pensions calculations, Defined Benefit (DB) scheme knowledge, UK pensions legislation knowledge, Client liaison. Supporting clients and scheme members on complex queries and calculations. Peer review, coaching and checking calculations for more junior team members”
What You'll Achieve.
Ensure activities are processed in line with scheme rules; Ensure errors, omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales; Ensure client projects are delivered on plan and to budget
Industry & Context.
Analytical and problem-solving skills; Able to analyse and improve processes
What They're Looking For.
Must Have
Experience liaising with clients and trustees, Ability to perform complex pension calculations, Ability to peer review other calculations to a high standard of accuracy, Knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, Scheme types knowledge, Governing legislation issues knowledge, In-depth knowledge of UK pensions legislation, Good communication skills, both written and verbal, Analytical and problem-solving skills, Able to analyse and improve processes
Nice to Have
Relevant professional qualification (e.g. PMI)
What You'll Do.
Supporting clients and scheme members on complex queries and calculations
coaching and checking calculations for more junior team members
Advising on procedural and legislative changes
Supporting client relationships through budgeting and process improvement
Communicating with clients and scheme members on complex queries via letter
Gaining a thorough understanding of scheme details administered in the team
Ensuring activities are processed in line with scheme rules
Performing complex pensions calculations
Entering pensions data
Answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events
Performing checking activity to support team members
Using MI reporting to monitor progress for member
client and scheme event work
omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales
Monitoring project income
Ensuring client projects are delivered on plan and to budget
Identifying opportunities to generate additional revenue within client group
Ensuring requests for additional work are identified and costs calculated and confirmed
Keeping abreast of technical developments
procedural and legislative changes
Discussing and acting upon the implications of technical developments
procedural and legislative changes
How You'll Work.
Team & Collaboration
Peer review, coaching and checking calculations for more junior team members
Communication Scope
Good communication skills, both written and verbal; Communicating with clients and scheme members on complex queries via letter, email and telephone
Process & Methodology
Monitoring project income, Ensuring client projects are delivered on plan and to budget
Full Job Description
**About Aptia** Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. **Job requirements** Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role will work on a hybrid basis aligned to any Aptia UK office. **What you’ll be doing:** * Communicating with clients and sc
Applying for this Senior Pension Administrator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Aptia?
Real rants from real employees. Read before you apply.