Aptia
pensions, health, and insurance solutions
SeniorPensionAdministrator
“Senior Pension Administrator at Aptia. Skills: Pensions administration, Complex pension calculations, UK pensions legislation knowledge, Client liaison, Peer review. Support clients and scheme members on complex queries and calculations. Peer review, coach and check calculations for more junior team members”
What You'll Achieve.
Ensure activities are processed in line with the scheme rules; Ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales; Ensure client projects are delivered on plan and to budget
Industry & Context.
Analytical and problem-solving skills; Able to analyse and improve processes
What They're Looking For.
Must Have
Experience liaising with clients and trustees, Ability to perform complex pension calculations, Ability to peer review other calculations to a high standard of accuracy, Knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, Scheme types knowledge, Governing legislation issues knowledge, In-depth knowledge of UK pensions legislation, Good communication skills, both written and verbal, Analytical and problem-solving skills, Able to analyse and improve processes
Nice to Have
Relevant professional qualification (e.g. PMI)
What You'll Do.
Support clients and scheme members on complex queries and calculations
coach and check calculations for more junior team members
Advise on procedural and legislative changes
Support client relationships through budgeting and process improvement
Communicate with clients and scheme members on complex queries via letter
Gain a thorough understanding of the scheme details administered in the team
Ensure activities are processed in line with the scheme rules
Perform complex pensions calculations
Answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events
Perform checking activity as required to support team members
Use MI reporting to monitor progress for member
client and scheme event work
omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales
Monitor project income
Work with manager to ensure client projects are delivered on plan and to budget
Identify opportunities to generate additional revenue within client group
Ensure requests for additional work are identified and costs calculated and confirmed
Keep abreast of technical developments
procedural and legislative changes
Discuss and act upon the implications of technical developments
procedural and legislative changes
How You'll Work.
Team & Collaboration
Peer review, coach and check calculations for more junior team members; Work with manager to ensure client projects are delivered on plan and to budget
Communication Scope
Good communication skills, both written and verbal; Communicating with clients and scheme members on complex queries via letter, email and telephone
Process & Methodology
Monitor project income, Ensure client projects are delivered on plan and to budget
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