Wrapbook

Client Operations

SeniorPayrollOperationsSpecialist

$93–144k United States; Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Payroll Operations Specialist at Wrapbook. Skills: Payroll operations, Union compliance, Remittance. Own payroll remittance operations. Resolve cases within SLA”

Industry & Context.

Client Operations
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

5+ years payroll processing experience, Advanced union compliance, Intermediate Excel skills, Document processes clearly, Maintain SOPs

Nice to Have

Third-party payroll experience, Entertainment/film industry payroll experience, FPC or CPP certification

What You'll Do.

Own payroll remittance operations

Resolve cases within SLA

Serve as escalation point

Coordinate resolution

Document and maintain SOPs

Identify gaps in processes

Bring forward recommendations

Partner cross-functionally

Optimize operational workflows

Adopt emerging functionalities

Surface issues with solutions

How You'll Work.

Team & Collaboration

Cross-functional teams; External agencies

Full Job Description

About Us Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity — Remote (USA / Canada) We are looking for a Senior Payroll Operations Specialist I to serve as an advanced practitioner and escalation point on our Payroll Operations team. In this role, you'll own complex remittance operations, payroll corrections, and union compliance across a high-volume, multi-state environment — holding a high bar for accuracy, SLA performance, and documentation. Beyond executing at an exceptional level yourself, you'll mentor teammates, surface process improvements, and partner cross-functionally to resolve root-cause issues. It's a role for someone who takes pride in both the craft of payroll and the standard they set for those around them. What You'll Do - Own end-to-end payroll remittance operations including corrections, reversals, overpayments, and contribution remittances — resolving cases within SLA with clear docume

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