Wrapbook
Client Operations
SeniorPayrollOperationsSpecialist
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Payroll Operations Specialist at Wrapbook. Skills: Payroll operations, Union compliance, Remittance. Own payroll remittance operations. Resolve cases within SLA”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years payroll processing experience, Advanced union compliance, Intermediate Excel skills, Document processes clearly, Maintain SOPs
Nice to Have
Third-party payroll experience, Entertainment/film industry payroll experience, FPC or CPP certification
What You'll Do.
Own payroll remittance operations
Resolve cases within SLA
Serve as escalation point
Coordinate resolution
Document and maintain SOPs
Identify gaps in processes
Bring forward recommendations
Partner cross-functionally
Optimize operational workflows
Adopt emerging functionalities
Surface issues with solutions
How You'll Work.
Team & Collaboration
Cross-functional teams; External agencies
Full Job Description
About Us Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity — Remote (USA / Canada) We are looking for a Senior Payroll Operations Specialist I to serve as an advanced practitioner and escalation point on our Payroll Operations team. In this role, you'll own complex remittance operations, payroll corrections, and union compliance across a high-volume, multi-state environment — holding a high bar for accuracy, SLA performance, and documentation. Beyond executing at an exceptional level yourself, you'll mentor teammates, surface process improvements, and partner cross-functionally to resolve root-cause issues. It's a role for someone who takes pride in both the craft of payroll and the standard they set for those around them. What You'll Do - Own end-to-end payroll remittance operations including corrections, reversals, overpayments, and contribution remittances — resolving cases within SLA with clear docume
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