Standard Bank Group

Financial Services

SeniorPaymentsAdministrator(FixedTermContract)

Douglas, Isle of Man PART TIME
The Brief

“Senior Payments Administrator (Fixed Term Contract) at Standard Bank Group. Effect payments. Handle exceptions and queries”

What You'll Achieve.

Consistently high levels of customer service; Service levels adhered to; Improved client experience; Effective and efficient mitigation of risks; Improve efficiency and quality of services

Industry & Context.

Financial Services
Problems you'll solve

Creative Problem Solving

Eligibility Requirements

Residency and right to work in the Isle of Man required, 6-month Fixed Term Contract

What They're Looking For.

Must Have

3 - 4 years experience, Experience in general banking

What You'll Do.

Handle exceptions and queries

Meet stakeholder needs

Support junior team members

Book foreign exchange transactions

Process foreign exchange transactions

Deliver exceptional service

Understand client needs

Identify suspicious activity

Escalate suspicious activity

Identify areas for improvements

Manage inward payment queues

Manage outward payment queues

Free ATS check

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