Amazon Support Services Pty Ltd

Sales, Advertising, Account Management, Business/Merchant Development, alexa and amazon devices

SeniorPartnerSuccessManager

A$155–215k ~AI est. Brisbane, Queensland, Australia FULL TIME
The Brief

“Senior Partner Success Manager at Amazon Support Services Pty Ltd. Skills: Partner success, Program management, Workflow prioritization. Set standard for partner work. Interpret partner needs”

What You'll Achieve.

Ensure partners deploy eero successfully; Meet external commitments; Drive business performance; Ensure partner objectives achieved

Industry & Context.

Sales, Advertising, Account Management, Business/Merchant Development, alexa and amazon devices
Problems you'll solve

Resolve pain points; Identify opportunities

What They're Looking For.

Must Have

Structuring and negotiating complex agreements, Leading cross-functional groups to complete deals, Business development experience, Partnership management experience, Sourcing new business experience

Nice to Have

Influencing multiple stakeholders, Leading cross functional teams across geographies, MBA, Working with technical stakeholders, Working with product stakeholders

What You'll Do.

Set standard for partner work

Interpret partner needs

Prioritize partner development workflows

Acquire deep knowledge of customers

Anticipate partner needs

Resolve partner pain points

Identify revenue maximizing opportunities

Execute revenue maximizing opportunities

Own partner success process

Define partner program requirements

Coordinate partner program requirements

Manage non-standard partner needs

Coordinate product training

Accelerate partner deployments

Facilitate expansion opportunities

Steer partner-related efforts

Balance customer needs

Balance competing business priorities

Look for efficiency opportunities

Automate repetitive work

Design scalable workflows

Be strategic advisor to partners

Influence customer-facing strategy

Develop partner strategy

Develop collaboration plans

Create reporting and analytics

Utilize reporting and analytics

Utilize data modeling

Create business case analysis

Ensure partner objectives achieved

How You'll Work.

Team & Collaboration

Cross-functional teams; Business Development teams; Product teams; Engineering teams; Manufacturing Operations teams; Cross-functional teams (e.g., Engineering, Product, Legal, Finance)

Process & Methodology

Project management

Free ATS check

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