Jobber

SaaS

SeniorPartnerProgramManager,ISVMarketplace

$166–225k Edmonton, Alberta, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Partner Program Manager, ISV Marketplace at Jobber. Skills: Marketplace Strategy & Program Design, Marketplace Operations & Performance, Cross-Functional Leadership. Own the strategy, operations, and growth of Jobber's ISV Marketplace program. Scale the systems that attract, enable, and retain high-quality marketplace partners”

What You'll Achieve.

Scale the systems that attract, enable, and retain high-quality marketplace partners; Grow the marketplace into a best-in-class ecosystem; Set and exceed ecosystem growth targets; Drive real business results

Industry & Context.

SaaS
Eligibility Requirements

Willingness to travel regularly for conferences and partner engagements

What They're Looking For.

Must Have

Proven experience in partner program management, marketplace operations, or platform ecosystem roles within technology companies, Experience designing, launching, or scaling ISV marketplace or app ecosystem programs, Demonstrated success building partner lifecycle frameworks, tiering models, and operational playbooks, program management skills with the ability to manage multiple workstreams and competing priorities, Commercial acumen and experience setting and exceeding ecosystem growth targets, Executive presence and ability to influence senior stakeholders internally and externally, Data-driven mindset with experience building KPI frameworks and translating metrics into strategic action, Technical fluency and understanding of APIs, integrations, and platform/developer ecosystems, cross-functional collaboration skills in a fast-paced environment, Passion for building structured, scalable programs that drive real business results

What You'll Do.

and growth of Jobber's ISV Marketplace program

Scale the systems that attract

and retain high-quality marketplace partners

Define and execute the end-to-end marketplace partner experience

Build scalable frameworks

and governance needed to grow the marketplace

Own the end-to-end ISV Marketplace program strategy and operating model

Define marketplace partner tiers

and engagement standards

Design and implement scalable onboarding

and listing quality frameworks

Establish program policies

and partner guidelines

Develop the marketplace partner lifecycle from recruitment through scale

Continuously benchmark against industry-leading marketplaces

Optimize marketplace operational processes

Define and track marketplace health metrics

partner performance indicators

Build reporting frameworks and dashboards

Manage 1: many communications with partners

Collaborate with Product and Engineering to shape marketplace platform capabilities

and developer experience

Work closely with Partner Managers to create programs that support partner growth and success

Work with Marketing to drive marketplace awareness

and listing discoverability

Align with Sales and Success teams to enable marketplace-driven customer acquisition and retention motions

Provide marketplace insights

competitive intelligence

and ecosystem reporting to senior leadership

Champion the voice of ISV partners internally

How You'll Work.

Team & Collaboration

Collaborate with Product and Engineering; Work closely with Partner Managers; Work with Marketing; Align with Sales and Success teams

Communication Scope

Executive presence; Ability to influence senior stakeholders internally and externally; Manage 1: many communications with partners

Process & Methodology

Program management discipline, Ability to manage multiple workstreams and competing priorities

Full Job Description

ARE YOU A BUILDER? Then Jobber might be the place for you! We’re looking for a Senior Partner Program Manager, ISV Marketplace to be part of our Partnerships department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!  Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24. The team: The Product Partnerships team at Jobber builds and scales strategic technology relationships that create powerful product experiences for our shared customers. Our App Marketplace is a critical growth lever — connecting home service professionals with the tools they need to run their businesses while extending Jobber's platform value through a thriving ecosystem of integrated software partners. The role: We are hiring a Senior Partner Program Manager, ISV Marketplace to own the str

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