Quantexa
Tech / AI / Software
SeniorPartnerOperationsAnalyst
“Senior Partner Operations Analyst at Quantexa. Skills: Partner Lifecycle Management, Operational Excellence, Resource & Commercial Alignment, Analysis & Reporting, Cross-Functional Collaboration. Serve as the primary point of contact for our delivery partners, building relationships and proactively addressing queries.. Oversee the entire partner journey, from onboarding and training to offboarding, ensuring a smooth and positive experience.”
What You'll Achieve.
Ensure a smooth and positive partner experience.; Establish and share best practices globally.; Ensure the accuracy and reliability of all partner-related data.; Ensure alignment between sales and delivery teams.; Meet project demands and skill requirements.; Support the negotiation and finalization of partner contracts and rate cards.; Help leadership make informed decisions.; Build a center of excellence.
Industry & Context.
Solution-driven approach
What They're Looking For.
Must Have
Solid experience in Alliances Operations, Partner Management, or a similar operational role, ideally within a technology or consulting environment., Good working knowledge of BI tools (e. g. , Power BI) to create and maintain reports., Direct experience with resource and capacity planning for service delivery., Familiarity with contract lifecycle management, including supporting the drafting and negotiation of rate cards., A natural and transparent communicator who builds trust., A proactive, confident self-starter with a solution-driven approach., Highly organised with a attention to detail., A collaborative team player who actively works to connect people and information., Enthusiasm for learning new tools and methodologies.
Nice to Have
Experience with Professional Services Automation (PSA) tools (like Kantata) or CRM platforms (like Salesforce) is highly preferred.
What You'll Do.
Serve as the primary point of contact for our delivery partners
building relationships and proactively addressing queries.
Oversee the entire partner journey
from onboarding and training to offboarding
ensuring a smooth and positive experience.
Collaborate with the Alliances Operations Lead to identify
and document new processes to establish and share best practices globally.
Enforce data standards to ensure the accuracy and reliability of all partner-related data.
Monitor the sales pipeline to forecast partner resource needs
ensuring alignment between sales and delivery teams.
Manage the deployment of partner resources to meet project demands and skill requirements.
Collaborate with commercial and legal teams to support the negotiation and finalization of partner contracts and rate cards.
Analyse partner data to create clear
insightful reports that help leadership make informed decisions.
Track and manage partner-related budgets
and invoice approvals.
Work closely with internal Alliances
and Operations teams to ensure information flows smoothly.
Advise partners on team development
including training and resourcing requirements
to build a center of excellence.
How You'll Work.
Team & Collaboration
Collaborate with the Alliances Operations Lead to identify, implement, and document new processes.; Work closely with internal Alliances, Delivery, Finance, and Operations teams to ensure information flows smoothly.; Advise partners on team development, including training and resourcing requirements.
Communication Scope
Natural and transparent communicator who builds trust.
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