Amazon.com Services LLC
Logistics
SeniorOperationsManager,SSD-DC
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Operations Manager, SSD- DC at Amazon.com Services LLC. Skills: Operations management, Process improvement, Cross-functional coordination. Oversee daily operations. Manage operational budgets”
What You'll Achieve.
Improve operational efficiency; Reduce operational costs; Enhance customer satisfaction; Meet performance targets
Industry & Context.
Root cause analysis; Troubleshooting operational issues
What They're Looking For.
Must Have
5+ years of experience in operations management, Bachelor's degree or equivalent experience, Experience managing large teams, Experience with process improvement methodologies
Nice to Have
Master's degree in a related field, Experience with supply chain management, Experience with warehouse operations
What You'll Do.
Oversee daily operations
Manage operational budgets
Develop and implement operational strategies
Lead and mentor operations teams
Ensure compliance with safety and regulatory standards
Drive continuous improvement initiatives
Manage vendor relationships
Collaborate with cross-functional teams
Monitor and report on key operational metrics
Optimize resource allocation
Implement and maintain operational policies and procedures
How You'll Work.
Team & Collaboration
Cross-functional teams; External vendors; Senior leadership
Communication Scope
Report writing; Presentation skills
Process & Methodology
Process optimization, Project execution
Full Job Description
Job description The NA Sub-Same Day Distribution Center (SSD DC) network is seeking a Sr. Operations Manager to own Site Operations. Amazon’s Sub-Same Day (SSD) network is designed to fulfill speed-sensitive products to Amazon’s customers in as little as 5-hours. Distribution Centers support this mission by holding safety stock which can be transshipped to each fulfillment center on an as-needed basis. Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. The Sr. Operations Manager will focus on people development, craft performance metrics, and drive efforts at one of our large (1MM+ sq ft) SSD Distribution Center. They are involved in creating a culture of continuous improvement, and are able to steer the team in Lean and Six Sigma methodologies. The Sr. Operations Manager will partner consistently with Operations, Program Managers, Finance, S&OP, WHS, and other adjacent teams. They will drive high standards and innovation in processes supporting inventory health, customer-facing quality, and both leader and associate onboarding. Key job responsibilities • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet
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