HelloFresh
SeniorOperationsManager,Procurement
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“Senior Operations Manager, Procurement at HelloFresh. Skills: Procurement, Operations management, Process improvement, Team leadership. Support execution of operations plan. Oversee ops projects”
What You'll Achieve.
0 missed boxes; 0 ingredient subs; 0 costing overages; Long-term value creation
Industry & Context.
Problem solver; Root cause analysis
What They're Looking For.
Must Have
6+ years purchasing leadership experience, Bachelor's degree, Vast knowledge food, Quantitative analytical experience, Comfort in Excel
Nice to Have
Produce purchasing experience, Protein purchasing experience, Food product purchasing experience
What You'll Do.
Support execution of operations plan
Measure project success
Foster continuous improvement
Foster employee development
Drive cost efficiencies
Drive quality improvements
Identify key process bottlenecks
Identify operational risks
Develop corrective action plans
Execute corrective action plans
Partner with Procurement leadership
Guide team development
Develop procurement ops strategy
Develop long term vision
Drive change management efforts
Foster culture of continuous improvement
Foster operational agility
Manage multiple teams
Own development of Ops Managers
Own development of Associate Managers
Conduct performance reviews
Manage cross-functional relationships
Resolve escalations quickly
Resolve escalations efficiently
Drive relationships with internal partners
Lead cross-functional projects
Ensure flawless execution of weekly ops
Manage completion of accurate weekly costing
Manage invoice support finance processes
Execute RTVs effectively
Ensure launch is completed on time
Ensure launch is completed accurately
Manage communications
Manage PO communication
Manage PO improvements
Manage PO issue resolution
Serve as primary POC for DC communications
Serve as primary POC for DC questions
Serve as primary POC for DC training
Serve as primary POC for DC escalations
Serve as primary POC for DC problem resolution
Foster positive relationships
Support team outcomes
Support project outcomes
Build relationships within procurement
Build relationships with internal partners
Encourage clear communication
Encourage strong communication
Encourage comprehensive communication
Provide guidance to project managers
Provide guidance to team members
Promote collaborative work environment
Promote results-driven work environment
How You'll Work.
Team & Collaboration
Cross-functional relationships; Internal partners; External teams; Procurement; Project managers; Team members
Communication Scope
Comprehensive communication; Effective communication; Clear communication; Strong communication
Process & Methodology
Project management
Full Job Description
Senior Operations Manager, Procurement Location: NYC, NJ, Texas, Arizona, Colorado, Chicago, Toronto, Abbotsford, Edmonton Support the flawless execution of the operations plan, for all categories, sites and brands in the Procurement Operations Umbrella. We aim to have 0 missed boxes, 0 ingredient subs, and 0 costing overages due to procurement related misses. The Senior Operations Manager's role is directly responsible for overseeing ops projects from inception to completion and measuring success. It is also expected to foster a culture of continuous improvement and employee development, alongside the goal of driving both cost efficiencies and quality improvements. Lead the identification of key process bottlenecks and operational risks developing and executing corrective action plans that focus on continuous improvement and long-term value creation. Partner with Procurement leadership on long-term strategy across Operations and Strategy. Key Responsibilities: Team Leadership: Guide team development, vision and culture Be a thought leader as we develop an overarching procurement ops strategy and long term vision Drive change management efforts, fostering a culture of continuous improvement and operational agility across the organization. Manage multiple teams of 4-10 individuals, including skip levels Own development of Ops Managers and/or Associate Managers (AOMs) including weekly 1:1s, 30E30s, and performance reviews Be intentional about attitude, approach, communication style, and positivity Manage cross-functional relationships, projects and escalations Manage escalations (from production facilities, vendors, or etc) quickly and efficiently through a structured approach and effective and comprehensive communication Own and drive relationships with internal partners - Strategy, 3PW and 3PL teams, Logistics, Ops, Forecasting, Network, Finance Manage and lead cross-functional projects and coach and develop the team to lead initiatives or projects on their own Ensu
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