HelloFresh

SeniorOperationsManager,Procurement

$130–158k Chicago, Illinois, United States; Toronto, Ontario, Canada; Abbotsford, British Columbia, Canada; Edmonton, Alberta, Canada; New York, United States; New Jersey, United States; Texas, United States; Arizona, United States; Colorado, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Operations Manager, Procurement at HelloFresh. Skills: Procurement, Operations management, Process improvement, Team leadership. Support execution of operations plan. Oversee ops projects”

What You'll Achieve.

0 missed boxes; 0 ingredient subs; 0 costing overages; Long-term value creation

Industry & Context.

Problems you'll solve

Problem solver; Root cause analysis

What They're Looking For.

Must Have

6+ years purchasing leadership experience, Bachelor's degree, Vast knowledge food, Quantitative analytical experience, Comfort in Excel

Nice to Have

Produce purchasing experience, Protein purchasing experience, Food product purchasing experience

What You'll Do.

Support execution of operations plan

Measure project success

Foster continuous improvement

Foster employee development

Drive cost efficiencies

Drive quality improvements

Identify key process bottlenecks

Identify operational risks

Develop corrective action plans

Execute corrective action plans

Partner with Procurement leadership

Guide team development

Develop procurement ops strategy

Develop long term vision

Drive change management efforts

Foster culture of continuous improvement

Foster operational agility

Manage multiple teams

Own development of Ops Managers

Own development of Associate Managers

Conduct performance reviews

Manage cross-functional relationships

Resolve escalations quickly

Resolve escalations efficiently

Drive relationships with internal partners

Lead cross-functional projects

Ensure flawless execution of weekly ops

Manage completion of accurate weekly costing

Manage invoice support finance processes

Execute RTVs effectively

Ensure launch is completed on time

Ensure launch is completed accurately

Manage communications

Manage PO communication

Manage PO improvements

Manage PO issue resolution

Serve as primary POC for DC communications

Serve as primary POC for DC questions

Serve as primary POC for DC training

Serve as primary POC for DC escalations

Serve as primary POC for DC problem resolution

Foster positive relationships

Support team outcomes

Support project outcomes

Build relationships within procurement

Build relationships with internal partners

Encourage clear communication

Encourage strong communication

Encourage comprehensive communication

Provide guidance to project managers

Provide guidance to team members

Promote collaborative work environment

Promote results-driven work environment

How You'll Work.

Team & Collaboration

Cross-functional relationships; Internal partners; External teams; Procurement; Project managers; Team members

Communication Scope

Comprehensive communication; Effective communication; Clear communication; Strong communication

Process & Methodology

Project management

Full Job Description

Senior Operations Manager, Procurement Location: NYC, NJ, Texas, Arizona, Colorado, Chicago, Toronto, Abbotsford, Edmonton Support the flawless execution of the operations plan, for all categories, sites and brands in the Procurement Operations Umbrella. We aim to have 0 missed boxes, 0 ingredient subs, and 0 costing overages due to procurement related misses. The Senior Operations Manager's role is directly responsible for overseeing ops projects from inception to completion and measuring success. It is also expected to foster a culture of continuous improvement and employee development, alongside the goal of driving both cost efficiencies and quality improvements. Lead the identification of key process bottlenecks and operational risks developing and executing corrective action plans that focus on continuous improvement and long-term value creation. Partner with Procurement leadership on long-term strategy across Operations and Strategy. Key Responsibilities: Team Leadership: Guide team development, vision and culture Be a thought leader as we develop an overarching procurement ops strategy and long term vision Drive change management efforts, fostering a culture of continuous improvement and operational agility across the organization. Manage multiple teams of 4-10 individuals, including skip levels Own development of Ops Managers and/or Associate Managers (AOMs) including weekly 1:1s, 30E30s, and performance reviews Be intentional about attitude, approach, communication style, and positivity Manage cross-functional relationships, projects and escalations Manage escalations (from production facilities, vendors, or etc) quickly and efficiently through a structured approach and effective and comprehensive communication Own and drive relationships with internal partners - Strategy, 3PW and 3PL teams, Logistics, Ops, Forecasting, Network, Finance Manage and lead cross-functional projects and coach and develop the team to lead initiatives or projects on their own Ensu

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