JLL
SeniorOperationsManager-GMP&WorkplaceServices
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Operations Manager - GMP & Workplace Services at JLL. Skills: GMP facilities management, Workplace services strategy, Regulatory adherence, Vendor management. Serve as program owner for GMP contamination control. Ensure site's continuous alignment with FDA CGMP regulations”
What You'll Achieve.
Ensure continuous alignment with FDA CGMP regulations; Ensure team maintains uncompromised state of compliance; Defend robustness of site's cleaning and sanitization programs; Drive vendor accountability and internal team performance; Drive fiscal efficiency; Drive labor optimization; Drive strategic vendor contract negotiations; Maintain operational continuity
Industry & Context.
Risk management; Root cause analysis
Full gowning required for cleanroom access, No make-up, nail polish, or jewelry in process areas, Standing/walking during site assessments, No visa sponsorship
What They're Looking For.
Must Have
Bachelor's degree in Engineering, Science, Business, or related technical field or an Associate degree with equivalent, extensive leadership experience in a highly regulated cGMP environment, 8–10+ years of progressive experience within a GMP manufacturing or cleaning environment, Minimum of 5 years of experience in a tiered people-management role (managing supervisors or managers), Expert understanding of GMP cleaning programs giving hands on training, Strategic familiarity with Computerized Maintenance Management Systems and enterprise data tools, Proven track record in strategic supplier contract management, Proven track record in multi-million dollar budget oversight, Proven track record in talent development, Proven track record in organizational design, Ability to access cleanrooms as required for governance, oversight, and auditing, Strict adherence to GMP area standards, Capacity to navigate a large manufacturing campus, Capability to occasionally lift materials up to 50 pounds, Authorized to work in the United States without sponsorship
Nice to Have
Demonstrated expertise in GMP-regulated environments, pharmaceutical facilities, life sciences, medical device, hospital or similarly controlled manufacturing settings, Experience with SAP computerized maintenance management systems (CMMS), Background in contract management and vendor performance optimization within facilities services environments
What You'll Do.
Serve as program owner for GMP contamination control
Ensure site's continuous alignment with FDA CGMP regulations
Champion regulatory and quality assurance framework for the
Provide oversight and inputs for efficiency
Ensure team maintains uncompromised state of compliance
Establish and govern site’s audit readiness strategy
Serve as primary host and SME representative during
Defend robustness of site's cleaning and sanitization programs
Govern delivery of Non-GMP janitorial services
Drive long-term asset management and aesthetic standards
Provide executive oversight
and strategic direction
Ensure vendor compliance and business continuity for Pest
Set strategy for campus event execution
Ensure Workplace Services Manager delivers high-quality events
Support as member of site safety leadership team
Champion EHS compliance
Drive a zero-injury culture
Ensure full team adherence to PPE requirements
Cultivate and maintain strategic
high-trust partnerships with client
Act as primary escalation point and strategic interface
and continuously optimize Service Level Agreements
and continuously optimize Key Performance Indicators
Drive vendor accountability and internal team performance through
Direct and manage operational budgets for the department
Drive fiscal efficiency
Drive labor optimization
Drive strategic vendor contract negotiations
Maintain ultimate accountability for 24/7 emergency response
Maintain ultimate accountability for operational continuity for critical
How You'll Work.
Team & Collaboration
Client leadership; Site SMEs; Site safety leadership team
Communication Scope
Executive communication; Presentation; Negotiation
Process & Methodology
SOP revisions, Change controls, Deviations, Investigations, CAPAs
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Senior Operations Manager - GMP & Workplace Services at JLL** **What this job involves -** The Senior Operations Manager holds ultimate accountability for the strategic direction, operational governance, and regulatory compliance of all GMP and Non-GMP facilities and workplace services for a critical manufacturing environment in Oceanside, CA. This role provides executive-level leadership and oversight for the contamination control and sanitization of controlled areas, ensuring absolute adherence to internal protocols and cGMP standards. Beyond the GMP scope, the incumbent acts as the strategic owner for a comprehensive workplace services portfolio, including general janitorial, pest control, landscaping, event management, and mail operations, driving service excellence through a tiered leadership team. **What your day-to-day will look like:** * Serve as the program owner for the GMP contamination control and cleaning program. Accountable for ensuring the site’s continuous alignment with FDA CGMP regulations (21 CFR Part 21) and evolving global regulatory expectations. * Champion the regulatory and quality assurance framework for the department. Provide oversight and inputs for efficiency leading to complex SOP revisions, change controls, deviations, investigations, and Corrective and Preventive Actions (CAPAs), ensuring the team maintains an uncompromised state of compliance. * Establish and govern the site
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