Stepful
EdTech
SeniorOperationsManager,B2BOperationsEnablement
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Operations Manager, B2B Operations Enablement at Stepful. Skills: Operations management, Process improvement, Client enablement. Own new program and client launch operations. Build end-to-end launch process”
What You'll Achieve.
Make launches repeatable; Make launches scalable; Fewer manual steps; Better outcomes; More capacity
Industry & Context.
Build structure
What You'll Do.
Own new program and client launch operations
Build end-to-end launch process
Run cross-functional coordination
Run go-live readiness
Design operational infrastructure for new modalities
Build scalable S4B ops processes
Own ongoing process design
Lead two direct reports
Work cross-functionally
Align Product on tooling needs
Coordinate with Learning on program readiness
Loop in CS and Solutions Architecture
How You'll Work.
Team & Collaboration
Cross-functional teams; Customer Success; Product; Learning; Engineering
Process & Methodology
Project management
Full Job Description
About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT https://www.stepful.com/post/stepful-announces-series-b. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. THE OPPORTUNITY Stepful for Business (S4B) is growing fast — new programs, new modalities, new enterprise partners. Every launch is an opportunity to get it right. Every gap in our operational infrastructure is a reason we might not. As Senior Operations Manager, B2B Enablement, you'll own the systems and processes that make enterprise program launches repeatable and scalable. You'll work across apprenticeship and upskill programs, partnering with Customer Success, Product, Learning, and Engineering to
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