Stepful

EdTech

SeniorOperationsManager,B2BOperationsEnablement

$138–174k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Operations Manager, B2B Operations Enablement at Stepful. Skills: Operations management, Process improvement, Client enablement. Own new program and client launch operations. Build end-to-end launch process”

What You'll Achieve.

Make launches repeatable; Make launches scalable; Fewer manual steps; Better outcomes; More capacity

Industry & Context.

EdTech
Problems you'll solve

Build structure

What You'll Do.

Own new program and client launch operations

Build end-to-end launch process

Run cross-functional coordination

Run go-live readiness

Design operational infrastructure for new modalities

Build scalable S4B ops processes

Own ongoing process design

Lead two direct reports

Work cross-functionally

Align Product on tooling needs

Coordinate with Learning on program readiness

Loop in CS and Solutions Architecture

How You'll Work.

Team & Collaboration

Cross-functional teams; Customer Success; Product; Learning; Engineering

Process & Methodology

Project management

Full Job Description

About Stepful: Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT https://www.stepful.com/post/stepful-announces-series-b. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. THE OPPORTUNITY Stepful for Business (S4B) is growing fast — new programs, new modalities, new enterprise partners. Every launch is an opportunity to get it right. Every gap in our operational infrastructure is a reason we might not. As Senior Operations Manager, B2B Enablement, you'll own the systems and processes that make enterprise program launches repeatable and scalable. You'll work across apprenticeship and upskill programs, partnering with Customer Success, Product, Learning, and Engineering to

Free ATS check

Applying for this Senior Operations Manager, B2B Operations Enablement role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Stepful?

Real rants from real employees. Read before you apply.

Read Company Rants →