SeniorOperationsManager

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts. Responsibilities: • Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub • Responsible for the overall safety, quality, performance and customer experience of the shift. • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. • Accountability for meeting and exceeding operational goals. • Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. • Mentor, train and develop teammates for career progression and learning • Ability to develop and share best practices across the shifts and network. • Develop and implement processes required to support hub launch. • This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the building and around area with great frequency; facilities are over a quarter mile in length • Must be able to stand/walk for up to 10-12 hours • Should be able to work in environments (building and ramp) with variable noise levels, lighting conditions and temperature variation • Able to access all areas of building; ascending and descending ladders, stairs, gangways safely and without limitation Eligibility Requirements: • Individuals hired into this position will have