DoorDash
Tech / AI / Software
SeniorOperationsAssociate
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Operations Associate at DoorDash. Skills: operations management, robotics, autonomous technology. Manage a component of our operations. Serve as an escalation path for issues in the field”
What You'll Achieve.
execute against autonomy goals; push metrics and add to them personally
Industry & Context.
escalation/resolution of issues; analytical mindset; deliver actionable recommendations out of complex
onsite presence depending on severity
What They're Looking For.
Must Have
4+ years of experience, Managed an operationally efficient team through multiple product phases, A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment, An analytical mindset and can deliver actionable recommendations out of complex
Nice to Have
preferably in the autonomous industry or with interest, Proficiency in gSuite, JIRA and SQL is preferred but not essential
What You'll Do.
Manage a component of our operations
Serve as an escalation path for issues in the field
Be an expert in our autonomous technology
help track and convey changes to it
Strive to push metrics and add to them personally
How You'll Work.
Team & Collaboration
Effectively communicate status updates to key stakeholders; operating in cross-functional initiatives
Communication Scope
Effectively communicate status updates to key stakeholders; timely identification and escalation/resolution of issues; track and convey changes
Full Job Description
About the Team DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Associate to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role We are looking for a driven Senior Operations Associate who is excited about managing a dynamic operations team leading the forefront of delivery technology. You will manage an AM or PM shift (7AM - 3:30PM // 2:30-11PM PST) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to an Associate Operations Manager or Operations Manager on our robotics team in our DoorDash Labs organization. This job is 100% onsite at our Operations Hub in Dublin, CA with some duties in Fremont and Sunnyvale, CA. You’re excited about this opportunity because you will… Manage a component of our operations Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety Be an expert in our autonomous technology and help track and convey changes to it Strive to push metrics and add to them personally We’re excited about you because you have… 4+ years of experience (preferably in the autonomous industry or with strong interest) Managed an operationally efficient team through multiple product phases A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in gSuite, JIRA and SQL is preferred but not essential Compensation Actual compensation within the pay ra
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