SeniorOperationsAnalyst,KYCOperations

Amazon is a fast paced, dynamic company with a focus on being the most customer-centric company in the world. Amazon offers services to retailers in India to sell on www.amazon.in and grow multi-channel commerce. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, convenience store payment, net-banking, digital cash, cash on delivery and electronic gift certificates. Amazon Payments owns and maintains the software platform which processes 20+ payment methods worldwide. Transactions are processed on behalf of thousands of merchants, including Amazon.in. The team is responsible for establishing and overseeing the governance framework for KYC (Know Your Customer) operations. This team define policies, procedures, and standards to ensure consistent KYC process implementation and regulatory compliance. The team designs efficient KYC workflows, optimizes processes, and manages the technology solutions used in operations. This team also facilitate organizational change, and monitor performance to identify areas for improvement. Additionally, the team acts as a liaison between the KYC operations units and managing cross-functional collaboration and external stakeholder relationships. By providing oversight, process expertise, and strategic guidance, the team plays a crucial role in the effectiveness and efficiency of KYC operations. This position will be part of KYC Operations for IN Payments. As part of KYC operations, this role will focus on advanced analysis, process optimization, and strategic support for the organization's Know Your Customer (KYC) operations. In this role, candidate will collaborate cross-functionally to enhance the efficiency, effectiveness, and compliance of KYC processes. The candidate needs to drive continuous improvements to existin