SeniorOperationsAnalyst

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Justworks is seeking a Senior Operations Analyst to transform how Operations works using AI and automation. This role is focused on identifying opportunities to change how processes are done, and building smarter, faster, and scalable ways of working across teams and systems. In this role, you'll partner with teams to diagnose, build, and enable new ways of working through process improvement, automation, and AI. You'll own high-impact initiatives end-to-end, from identifying pain-points and opportunities to designing, testing, and shipping solutions that drive our strategy forward. You're naturally curious and operate with urgency and agency. You don't wait to be told what to do — you see opportunities and drive them forward. You're comfortable navigating ambiguity, working cross-functionally, using data to guide decisions, and pushing for impactful change. Your Success Profile What You Will Work On Cross-Team Discovery and Optimization: Own and lead cross-team discovery and root cause analysis to identify systemic operational issues and coordinate solutions that improve workflows across teams. Design and Implement Scalable Solu