Great Career Opportunities At Rbc

SeniorOperationsAdministrator

Putrajaya, Malaysia FULL TIME
The Brief

“Senior Operations Administrator at Great Career Opportunities At Rbc. Skills: Process Improvements. Assists clients with client transaction fulfillment.. Responds to client inquiries regarding bank products and services via phone or obtains and analyzes the validity of a customer's requests/complaints.”

What You'll Do.

Assists clients with client transaction fulfillment.

Responds to client inquiries regarding bank products and services via phone or obtains and analyzes the validity of a customer's requests/complaints.

Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.

Keeps records of all customer interactions

as well as banking service transactions performed.

Free ATS check

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