Salesforce

Technology

SeniorOnboardingSpecialist-Germanspeaker

€65–95k ~AI est. Ireland FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Onboarding Specialist - German speaker at Salesforce. Skills: Customer Onboarding, Customer Engagement, Salesforce Platform. Become Salesforce subject-matter expert. Be customer's first point of contact”

What You'll Achieve.

Achieve business objectives; Achieve rapid time to value; Build knowledge foundation

Industry & Context.

Technology
Problems you'll solve

Problem solving

What They're Looking For.

Must Have

German speaker, Proficiency in English, Business Acumen, Consultative Engagements with Customers, Technical Acumen, Problem solving skills, Organizational Change

Nice to Have

Salesforce Certifications, Tableau experience, Data Cloud certification(s), Project management understanding, Software implementation experience, Data literacy

What You'll Do.

Become Salesforce subject-matter expert

Be customer's first point of contact

Deliver virtual 1:1 engagements

Educate customers on Salesforce

Empower customers on Salesforce

Use consulting skills

Uncover initial business use cases

Uncover initial business objectives

Provide relevant recommendations

Create tailor-made Success Paths

Build positive relationships

How You'll Work.

Team & Collaboration

Internal stakeholders; External business partners

Communication Scope

Customer presentations; Stakeholder conversations

Process & Methodology

Project management principles

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Onboarding Specialists warmly welcome our newest Salesforce customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives. This role focuses on helping customers achieve rapid time to value, while helping them build a strong knowledge foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform. Acting as a trusted advisor to support customers during the onboarding phase and enable their pre-implementation readiness, our team collaborates with internal stakeholders and customers to guide initial onboarding conversations. We are looking for a passionate, customer-centric, and results-oriented learner with a positive attitude who is agile in the face of a dynamic environment to join our team. Your work will directly influence customer experience, setting the stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer’s journey, you will contribute to our customers’ success and reinforce Salesforce's reputation as an industry leader. Job Respon

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