Salesforce
Technology
SeniorOnboardingSpecialist-Germanspeaker
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Onboarding Specialist - German speaker at Salesforce. Skills: Customer Success, Onboarding, Customer Relationships. Become Salesforce subject-matter expert. Be customer's first point of contact”
What You'll Achieve.
Achieve business objectives; Achieve rapid time to value; Achieve full business potential
Industry & Context.
Problem solving skills
What They're Looking For.
Must Have
German speaker, Proficiency in English, 2+ years relevant work experience, Business Acumen, Communication Skills, Presentation Skills, Consultative Engagements with Customers, Technical Acumen, Problem solving skills, Organizational Change
Nice to Have
Salesforce Certifications, Tableau experience, Data Cloud certification(s), Project management understanding, Software implementation experience, Data literacy
What You'll Do.
Become Salesforce subject-matter expert
Be customer's first point of contact
Deliver virtual 1:1 engagements
Educate customers on Salesforce products
Empower customers to achieve business value
Use consulting skills to uncover use cases
Provide relevant recommendations
Create tailor-made Success Paths
Build positive relationships
Actively leverage knowledge base
How You'll Work.
Team & Collaboration
Internal stakeholders; External business partners
Communication Scope
Customer presentations; Stakeholder conversations
Process & Methodology
Project management principles
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Onboarding Specialists warmly welcome our newest Salesforce customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives. This role focuses on helping customers achieve rapid time to value, while helping them build a strong knowledge foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform. Acting as a trusted advisor to support customers during the onboarding phase and enable their pre-implementation readiness, our team collaborates with internal stakeholders and customers to guide initial onboarding conversations. We are looking for a passionate, customer-centric, and results-oriented learner with a positive attitude who is agile in the face of a dynamic environment to join our team. Your work will directly influence customer experience, setting the stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer’s journey, you will contribute to our customers’ success and reinforce Salesforce's reputation as an industry leader. Job Respon
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