UOB

banking

SeniorOfficer,COC

Pasir Gudang, Johor, Malaysia FULL TIME Remote Friendly
The Brief

“Senior Officer, COC at UOB. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Account Opening, Customer & Account Data Maintenance, data maintenance requests, management/ statistical reports. Assist to manage and process Account Opening and/or Customer & Account Data Maintenance requests for Individual Customers.. Complete all data maintenance requests with accuracy and within the agreed Servi”

What You'll Achieve.

Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement

Industry & Context.

banking

What They're Looking For.

Must Have

Assist to manage and process Account Opening and/or Customer & Account Data Maintenance requests for Individual Customers., Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement, Handle enquiries/ escalation from Singapore Branches and Business & Support Units., Prepare and submit management/ statistical reports., Lead/ Participate in projects and process improvement initiatives.

What You'll Do.

Assist to manage and process Account Opening and/or Customer & Account Data Maintenance requests for Individual Customers.

Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement

Handle enquiries/ escalation from Singapore Branches and Business & Support Units.

Prepare and submit management/ statistical reports.

How You'll Work.

Team & Collaboration

Handle enquiries/ escalation from Singapore Branches and Business & Support Units.

Communication Scope

Handle enquiries/ escalation from Singapore Branches and Business & Support Units.

Process & Methodology

Lead/ Participate in projects and process improvement initiatives.

Free ATS check

Applying for this Senior Officer, COC role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about UOB?

Real rants from real employees. Read before you apply.

Read Company Rants →