Johnson Controls
Building Automation
SeniorObservabilityLead
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“Senior Observability Lead at Johnson Controls. Skills: Observability, Grafana Cloud, SRE, Site Reliability Engineering. Lead observability strategy. Define observability standards”
What You'll Achieve.
Improve service reliability; Reduce alert noise; Support faster incident response
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
8+ years of experience in SRE, observability, or monitoring engineering, Bachelor’s degree in computer science, Information Systems, or a related technical field, Expert-level experience with Grafana Cloud, Hands-on experience with Datadog or Dynatrace, Experience with log management tools such as ELK or Logz.io, Experience implementing SLIs, SLOs, SLAs, and error budgets, Hands-on experience with observability automation using Infrastructure as Code, APIs, or CI/CD pipelines, Understanding of metrics, logs, traces, OpenTelemetry, and distributed system observability, Experience with cloud platforms such as Azure, AWS, and GCP, Experience with Kubernetes and containers, Good knowledge of Linux, Windows, databases, SQL, and application event flows
Nice to Have
Support for platform transformation initiatives
What You'll Do.
Lead observability strategy
Define observability standards
Improve telemetry quality
Automate platform provisioning
Implement error budgets
Support faster incident response
Design observability solutions
Build observability solutions
Manage observability solutions
Own Grafana Cloud architecture
Optimize Grafana Cloud
Drive platform consolidation
Support existing Datadog environments
Support log management platforms
Develop monitoring strategies
Develop alerting strategies
Automate observability platform provisioning
Automate integrations
Partner with application teams
Partner with SRE teams
Partner with DevOps teams
Improve instrumentation
Troubleshoot incidents
Perform root cause analysis
Ensure compliance with security standards
Ensure compliance with operational standards
Ensure compliance with ITIL process standards
Maintain documentation
How You'll Work.
Team & Collaboration
Global engineering teams; Application teams; SRE teams; DevOps teams
Process & Methodology
Platform transformation
Full Job Description
Job Description Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all Career: The Power Behind Your Mission OpenBlue: This is How a Space Comes ALive **Job Summary** The Site Reliability Engineering team at Johnson Controls is seeking a Senior Observability Lead to build, automate, and lead a modern observability platform across applications and infrastructure. This role will own Grafana Cloud end-to-end and drive the transformation and con
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