Hewlett Packard Enterprise
edge-to-cloud
SeniorNetworkEngineer-Turkey
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Network Engineer - Turkey at Hewlett Packard Enterprise. Skills: Networked computing environments, IP Routers Switches and Firewalls, TCP/IP fundamentals. Provide post-sales on-site support. Develop and maintain expertise on deployed products”
What You'll Achieve.
Turn insights into outcomes at the speed required to thrive; Accelerate what’s next
Industry & Context.
Resolve technical and some business incidents independently; Anticipate Customer needs; Develop proposed solutions; Build consensus; Provide Mission Critical customer recommendations to improve processes
Onsite support, Primarily work from an HPE partner/customer office, Based in Istanbul, Onsite with the customer for at least 2 days per week
What They're Looking For.
Must Have
In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications, In-depth knowledge of implementation and technical support of networking products in LAN, WAN, or Internet services environments, Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends, Business, technical, or functional knowledge at the mastery level plus administrative or operations knowledge, Experienced knowledge of change management process and tools in complex environment, Interpersonal skills, Ability to work well with many levels of customer engineering and management, Ability to work well with the juniper account team and Technical assistance center, Detailed technical experience in the installation and operation of IP Routers Switches and Firewalls, Hands-on operation of management tools and network analyzers, Detailed understanding of the protocols surrounding IP networks, TCP/IP fundamentals, IP subnetting and supernetting and hierarchical routing principles, Routing protocol operation (OSPF and BGP), Routing policies at BGP peering points, L2TP, MPLS, Spanning tree, Juniper Networks Products expertise
Nice to Have
Juniper Certifications Professional level (JNCIP) or higher, Mission Critical certifications, ITIL certifications
What You'll Do.
Provide post-sales on-site support
Develop and maintain expertise on deployed products
Represent Juniper and provide support
Reach out to technical and engineering teams
Apply technical background and knowledge
Integrate technical knowledge and business understanding
Create solutions for customer
Resolve technical incidents independently
Deliver strategic account support
Proactively maintain technical expertise
Review support plan for business indicators
Map to company service solutions
Develop and grow customer account relationships
Act as trusted advisor
Design and deliver support solutions
Lead delivery team in planning
Deliver complex support solutions
Manage complex support solutions
Provide suggestions for operational efficiencies
Create Value Based Delivery account plans
Lead Customer Expectation management
Give inputs to operational methods
Affect business management strategy
How You'll Work.
Team & Collaboration
Mentor/consult with team members; Work with other organizations; Work with customers; Work with vendors; Work with the juniper account team; Work with Technical assistance center
Communication Scope
Interpersonal skills
Process & Methodology
Assist Mission Critical or project manager in solution formation, Lead Mission Critical delivery team in planning, Lead Mission Critical delivery team in delivering, Lead Mission Critical delivery team in managing
Full Job Description
Senior Network Engineer - Turkey This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** **Senior Network Engineer – Istanbul,Turkey** The Senior Network Engineer (Resident Engineer - RE) is a highly technical role, providing post-sales on-site support of Juniper Networks Products. The Resident Engineer will be required to develop and maintain an expertise on the products deployed within the Customers’ network. This position will be based in Istanbul and will be onsite with the customer for at least 2 days per week. The RE will be a critical part of the operational team, representing Juniper and providing support, reaching out to the wider Juniper technical and engineering teams for extended support as necessary. **Responsibilities:** * Apply deep and broad technical background and knowledge of industry trends to operate several critical or high-risk technology areas/customer groups. * Integrate technical knowledge and business understanding to create solutions for customer. * Mentor/consult with team members, other organizations, customers, and vendors on complex issues. * Act as a consultant in service delivery business, technology, industry or specific application. * Resolve tech
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