Inetum
Information Technology And Services
SeniorMiddlewareOperationsEngineerWSO2/APIManagement
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Middleware Operations Engineer WSO2/API Management at Inetum. Skills: WSO2, API Management, Middleware operations, Incident management, Troubleshooting. Ensuring the stability, support, and operational excellence of WSO2 and API Management services in production. Incident handling”
What You'll Achieve.
Strengthen the integration support team with a more experienced operations profile; Reinforce overall service resilience
Industry & Context.
Troubleshooting; Complex support cases
What They're Looking For.
Must Have
5+ years of experience in middleware operations, API platform support, or integration production support, Proven experience with WSO2 and/or API Management platforms, background in monitoring, incident management, troubleshooting, service restoration, and run support, Good knowledge of Linux, logs analysis, certificates, routing, and API gateway operational topics, Able to work autonomously on complex support cases in a critical environment, Incident, change and production support management, Monitoring, alerting and observability implementation, WSO2 Management operations support, API gateway runtime operations and support, API lifecycle and platform configuration management, Load balancer / reverse proxy basics, API security, certificates and access control, Deployment support, troubleshooting and log analysis
Nice to Have
Experience in regulated or high-availability environments is a plus, Experience in the financial or banking sector
What You'll Do.
Ensuring the stability
and operational excellence of WSO2 and API Management services in production
Certificate and routing issue resolution
Support for service continuity
Manage complex run issues
Reinforce overall service resilience
How You'll Work.
Process & Methodology
Change management
Full Job Description
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. We are looking for a Senior Middleware Operations Engineer WSO2/API Management to join our team. Mission: * The Senior Middleware Operations Engineer is responsible for ensuring the stability, support, and operational excellence of WSO2 and API Management services in production. * The role covers incident handling, troubleshooting, certificate and routing issue resolution, standard changes, monitoring review, and support for service continuity. * A key objective of the position is to strengthen the integration support team with a more experienced operations profile able to manage complex run issues and reinforce overall service resilience. Requirements: * 5+ years of experience in middleware operations, API platform support, or integration production support * Proven experience with WSO2 and/or API Management platforms * Strong background in monitoring, incident management, troubleshooting, service restoration, and run support * Good knowledge of Linux, logs analysis, certificates, routing, and API gateway operational topics * Able to work autonomously on complex support cases in a critical environment * Experience in regulated or high-availability environments is a plus * Confirmed profile with 4 to 5 years of relevant hands-on experience ## Qualifications * Incident, change and production support management * Monitoring, alerting and observability implementation * WSO2 Management operation
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