SeniorMicrosoft365Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** # Senior Engineer, Microsoft 365 Engineer ## Role Overview SS&C Technologies is building out its Managed IT Services capability and is looking for a Senior Engineer to anchor our Microsoft 365 Managed Services practice in India. Working closely with a US-based technical lead during the initial build-out phase, you will establish the standards, runbooks, and operational frameworks that underpin our M365 managed services across a growing portfolio of financial services clients. Once established, you will own the day-to-day technical delivery of M365 Tenant Management services across client environments, serving as the primary technical point of contact for client IT teams and contributing to governance reporting and service reviews. This role suits an experienced Microsoft 365 engineer who thrives in an environment where they can both build and operate, someone comfortable with ambiguity and capable of working autonomously. ## Key Responsibilities ### Service Build and Standardization * Develop and maintain M365 tenant management runbooks, standard operating procedures, and technical standards aligned to SS&C’s managed services framework. * Define repeatable delivery processes for onboarding new client M365 tenants, including baseline assessments, policy configuration, and governance setup. * Build and maintain a knowledge base that supports async collaboration across geographically distributed teams. * Contribute to the continuous improvement of SS&C’s M365 managed services capability as the client portfolio grows. ### Technical Delivery * Manage and maintain client Microsoft 365 tenants across the f