Tietoevry
Telecom
SeniorMessagingEngineer
“Senior Messaging Engineer at Tietoevry. Skills: Messaging, Signaling, Roaming, SS7, SIGTRAN, LTE, Linux, Telecom technologies. Provide second-line support for SMS, MMS, and SMS Firewall services. Review internal and external operational processes in order to optimize repair efficiency”
What You'll Achieve.
Optimize repair efficiency; Ensure proper service delivery
Industry & Context.
Optimize repair efficiency; Resolve problems reported by customers
Take part in guard duty services
What They're Looking For.
Must Have
5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom), Familiarity with Telecom technologies and ITU/ETSI standards, Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios, Good operational knowledge of Linux, Upper-intermediate level of English
Nice to Have
Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT, Experience with HTTPS (APIs), MMS, Kibana, or Openmind software, Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc), Knowledge of Docker, Experience with IT tools and scripting, such as Splunk or Python
What You'll Do.
Provide second-line support for SMS
and SMS Firewall services
Review internal and external operational processes in order to optimize repair efficiency
Identify improvement opportunities and follow up on the implementation of improvement actions
Follow up on network and service availability and quality
performing proactive and reactive maintenance actions
Work closely with the Customer Care team to identify and resolve problems reported by customers
Perform incident management activities as well as planned works
Cooperate with vendors
monitor their performance
and ensure proper service delivery
Participate in the implementation of new services and network rollout projects
in collaboration with engineering teams
Take part in guard duty services
How You'll Work.
Team & Collaboration
Report to the Messaging Value Stream Agile Master; Be ready to lead the repair team squad by managing, steering, and coordinating team activities when required; Work closely with the Customer Care team; Cooperate with vendors; Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams
Communication Scope
Upper-intermediate level of English
Process & Methodology
Manage, steering, and coordinating team activities, Incident management, Planned works
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