Salesforce
SeniorMemberofTechnicalStaff(SMTS)
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“Senior Member of Technical Staff (SMTS) at Salesforce. Skills: Data science, Machine learning, Agentic workflows, LLM. Design production ML models. Train production ML models”
What You'll Achieve.
Sellers close deals faster; Understand pipeline risk; Take action with confidence; Deliver explainable signals
Industry & Context.
Data-driven decision making
What They're Looking For.
Must Have
object-oriented programming skills, relational databases, SQL, PL/SQL, schema design, supervised machine learning, unsupervised machine learning, RAG applications, agentic workflows, prompt tuning, optimization, LLM evaluation, LLM-as-a-judge patterns, agentic evaluation metrics, communication skills, collaboration skills
Nice to Have
Agentforce experience, Data Cloud / Data 360 experience, Model Builder experience, Salesforce BDTs experience, Salesforce core codebase familiarity
What You'll Do.
Design production ML models
Train production ML models
Deploy production ML models
Build agentic workflows
Operationalize agentic workflows
Shape product roadmap
Drive product roadmap
Explore new technologies
Adopt new technologies
Mentor junior engineers
Coach junior engineers
How You'll Work.
Team & Collaboration
Product Management; Junior engineers
Communication Scope
Influence without authority
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Data Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. **About the Role** We're looking for a Senior Member of Technical Staff (SMTS) to own the end-to-end data science and software systems that power predictive and agentic intelligence for Sales Cloud. You'll work at the intersection of cutting-edge AI and real-world sales outcomes — building models that help sellers close deals faster, understand pipeline risk, and take action with confidence. This is a high-ownership, high-impact role. You'll independently design, train, and operationalize models in Model Builder, stand up rigorous evaluations for agentic workflows, and deliver explainable signals — from opportunity scoring to deal-risk insights — that sellers genuinely act on. You'll be the recognized SME in your domain, influencing product roadmaps and coaching junior engineers along the way. **About the Team** We're part of C360 Apps – Sales Cloud, building AI and data science applications used by Sales Cloud customers worldwide. Our work spans predictive ML, forecasting, and sales planning — all powered by Agentforce, Data Cloud (Data 360), Model Builder, and the latest LLM tooling. We sit at the frontier of intelligent, data-driven selling and are shaping what
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