Headway
mental healthcare
SeniorMedicalCodingSpecialist
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Medical Coding Specialist at Headway. Skills: Medical Coding, Auditing, Provider Education. Audit behavioral health documentation and coding. Deliver actionable feedback to providers”
What You'll Achieve.
driving quality at scale
Industry & Context.
analytical skills
What They're Looking For.
Must Have
CPC certification, 2+ years of experience in outpatient or professional services coding within a behavioral health setting, Ability to balance supportive coaching and enforcing provider policies regarding payer standards and compliance regulations, Hold a CPC certification, Have the ability to balance supportive coaching and enforcing provider policies regarding payer standards and compliance regulations, Possess a grasp of ICD-10, CPT, and HCPCS coding guidelines and the documentation requirements, Communicate clearly and empathetically, especially when educating providers or discussing sensitive feedback, Bring a high level of attention to detail and comfort working independently in a fast-paced, digital environment, Are tech-savvy: you can navigate Google Workspace, Zoom, and EMR platforms—or you’re excited to learn, Are energized by working cross-functionally and driving quality at scale in a tech-forward setting
Nice to Have
CPMA certification, previously educated providers on medical decision making (MDM) for outpatient Evaluation and Management services
What You'll Do.
Audit behavioral health documentation and coding
Deliver actionable feedback to providers
Serve as a subject matter expert
Contribute to provider education efforts
Provide insights on coding trends
Stay current with evolving coding guidelines
How You'll Work.
Team & Collaboration
Collaborate with cross-functional partners on initiatives and enhancements regarding billing code guardrails; supports continuous documentation quality improvement in partnership with internal teams
Communication Scope
Communicate clearly and empathetically
Full Job Description
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. At Headway, we’re building a new mental healthcare system from the ground up—one that’s accessible, effective, and built to scale. As part of that mission, our Clinical Operations team ensures that the services we support are backed by accurate, compliant, and clinically sound documentation and coding. We're looking for a Senior Medical Coding Specialist to help bring this vision to life. This person possesses licensure as a Certified Professional Coder (CPC). The CPC will be responsible for auditing medical records to assess compliance with behavioral health coding and documentation standards (ICD-10-CM and CPT). While this is not a production coding role, the ideal candidate will bring strong analytical and auditing skills, along with a solid understanding of mental health diagnoses, documentation requirements, and industry coding guidelines. This position works cl
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