Merkle
experience economy
SeniorMartechConsultant
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Martech Consultant at Merkle. Skills: Martech, CX, digital architecture, AI. Define technical direction. Translate ambitions into architectures”
What You'll Achieve.
drive new capabilities; enable advanced personalisation; drive growth; drive engagement; drive loyalty
Industry & Context.
analytical skills to assess solution scenarios; complex architecture and transformation decisions
What They're Looking For.
Must Have
7+ years of experience in Martech, CX, digital architecture, or technology consulting, experience with enterprise Martech platforms, Salesforce (Marketing Cloud, Data Cloud, Customer 360), Adobe (Experience Platform, Journey Optimizer, Analytics), Braze or comparable engagement platforms, Proven experience translating future-state vision into technical architecture, roadmaps, and implementation approaches, Experience with vendor selection, road mapping, and implementation planning, understanding of data, identity, orchestration, and integration concepts, analytical skills to assess solution scenarios across technology, organisation, skills, and operating models, Experience guiding clients through complex architecture and transformation decisions, Trusted advisor to senior IT stakeholders, architects, and business leaders, Comfortable operating in complex, multi-stakeholder enterprise environments, Able to clearly explain architectural decisions and consequences to non-technical audiences, Structured, pragmatic, and outcome-driven, with a consulting mindset, Platform-agnostic with the ability to focus on capabilities rather than tools
What You'll Do.
Define technical direction
Translate ambitions into architectures
Assess martech landscapes
Design future-state architectures
Lead vendor analysis and selection
Translate architectural choices into roadmaps
Act as architectural authority
Embed AI capabilities into vision
Communicate architectural decisions
How You'll Work.
Team & Collaboration
Work with strategy consultants; Work with business analysts; Work with project managers; Provide architectural guidance across internal teams; Provide architectural guidance across vendors; Provide architectural guidance across client stakeholders; Collaborate with talented colleagues
Communication Scope
Clearly communicate architectural decisions; Explain architectural decisions to non-technical audiences
Process & Methodology
implementation plans, phased roadmaps, implementation roadmaps, delivery approaches
Full Job Description
**Job Description:** As a Senior Martech Solution Consultant, you define the technical direction of large-scale personalisation ambitions and customer experience transformations. You translate future-state ambitions into concrete technical architectures, covering platform choices, integrations, delivery sequencing, and execution approaches. To do so, you assess complex existing martech landscapes and design future-state architectures that enable advanced personalisation, decision-making, and orchestration capabilities across marketing, sales, and service. From there, you lead vendor scenario analysis and selection and translate architectural choices into phased roadmaps and high-level implementation plans. You act as the architectural authority and sparring partner for senior business and IT stakeholders, working closely with strategy consultants, business analysts, and project managers to bridge vision and execution. **What You Will Do** * Assess existing Martech platforms, integrations, and architectural constraints * Design future-state technical and solution architectures that drive new capabilities * Translate strategic use cases into platform, vendor, and capability implications * Compare and recommend architecture and vendor scenarios * Support vendor evaluation and selection with clear trade-offs and recommendations * Define implementation roadmaps and high-level delivery approaches * Provide architectural guidance and decision support across internal teams, vendors, and client stakeholders * Embed AI capabilities and implications into the overall vision, architecture, and roadmap * Clearly communicate architectural decisions and their impact to senior stakeholders **AI & Personalisation Perspective** AI is an integral part of this role: not as a bolt-on, but as a driver of future vision, strategic concepts, and roadmap decisions. You help clients understand how AI reshapes personalisation, decision-making, and time-to-value. You guide clients from experimen
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