SeniorManager,WorkforceProductivity(I&O)

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Senior Manager, Workforce Productivity Reports to: VP, Infrastructure and Operations The Opportunity: The Senior Manager, Workforce Productivity will lead a team of deep technical experts responsible for strategy, engineering, architecture, adoption, and advanced support of the company’s Microsoft-based workforce productivity ecosystem. This leader will oversee core platforms including Microsoft Exchange engineering and architecture, Microsoft 365 engineering, SharePoint, Teams, OneDrive, AI engineering, and Simpplr support, while ensuring these services enable secure, reliable, and productive employee experiences. This role is designed for a leader who can balance backend Microsoft infrastructure engineering with end-user productivity outcomes. The team serves as the technical escalation point for the Service Delivery organization, which provides Level 1 through Level 3 support, while the Workforce Productivity function owns solution design, engineering standards, platform roadmaps, complex issue resolution, training, education, and continuous improvement. Responsibilities: Team and People Leadership Lead, coach, and develop a high-performing team of engineers supporting AI, Simpplr, and these Microsoft solutions: Exchange, Microsoft 365, including SharePoint, Teams, OneDrive. Foster a culture of accountability, collaboration, documentation, knowledge sharing, and continuous improvement. Strategy and Platform Ownership Define and execute the workforce productivity technology strategy in alignment with business priorit