Grafana Labs
open-source
SeniorManager,WebTechnology
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Manager, Web Technology at Grafana Labs. Skills: AI-enabled website transformation, Web platform ownership, Delivery predictability, Building better digital experiences, Scaling self-serve web operations, Leading and growing the web team. Own the technical execution, platform strategy, and operational excellence of grafana.com and its surrounding digital experiences. Lead the web development team”
What You'll Achieve.
Make the website more dependable, more intelligent, more self-serve, and more effective; Improve delivery predictability; Make the site easier for internal teams to edit and maintain; Help each person increase their impact and strategic contribution; Measurable impact across reliability, content velocity, self-serve adoption, discoverability, funnel performance, AI-enabled efficiency, and user engagement; Predictable, high-confidence delivery with clear priorities and fewer surprises; A stable, secure, high-performing web platform with operational visibility; Faster, more self-serve content operations across marketing teams; Improved discoverability, engagement, conversion, and activation through better digital experiences; Practical AI-enabled systems that improve team velocity, quality, and user experience
Industry & Context.
Technical judgment; Turn ambiguous business needs into clear technical plans
Remote position, Considering candidates in the US
What They're Looking For.
Must Have
Experience leading web engineering teams, Experience building reliable, scalable, high-performing web platforms with operational discipline and delivery predictability, Experience turning ambiguous business needs into clear technical plans, priorities, timelines, tradeoffs, and decisions, Experience creating self-serve systems that help marketing, content, events, and regional teams move faster without compromising quality, Experience building AI-enabled web experiences, agent-ready content systems, personalization, chat experiences, or LLM-optimized websites
Nice to Have
Familiarity with AEO, Familiarity with GEO, Familiarity with SEO, Familiarity with structured content, Familiarity with how AI assistants consume website information, Experience supporting developer audiences, Experience supporting infrastructure audiences, Experience supporting observability audiences, Experience supporting cloud audiences, Experience supporting open source audiences
What You'll Do.
Own the technical execution
and operational excellence of grafana.com and its surrounding digital experiences
Lead the web development team
Serve as the marketing organization’s primary technical leader for the website
Define how AI changes the website itself
how the team builds and operates it
how content is structured for humans and machines
and how digital experiences move users from interest to action
Lead AI-enabled website transformation
Drive the evolution of grafana.com into an AI-first
agent-ready platform optimized for humans
Build practical AI-enabled systems for content workflows
Ensure the marketing website is stable
Define practical standards for reliability
operational visibility
Improve delivery predictability
Own the operating system for web technology work including clear operating cadences for roadmap reviews
and delivery accountability
Use automation and AI-assisted workflows to reduce coordination overhead and improve clarity
Build better digital experiences
Partner with marketing
and engineering stakeholders to help create a more seamless path from website visit to product trial and activation across different user intents and journeys
Scale self-serve web operations
Make the site easier for internal teams to edit and maintain through CMS models
content and UX guardrails
Lead and grow the web team
and develop a team of web developers by raising technical standards
building AI-first development practices
and helping each person increase their impact and strategic contribution
How You'll Work.
Team & Collaboration
Partner closely with creative, content, communications, demand generation, regional marketing and events, marketing operations, docs, infrastructure, security, and product teams; Partner with marketing, product, design, and engineering stakeholders
Communication Scope
Communicating clearly with executive and marketing stakeholders; Communicating clearly with marketing and executive stakeholders; Open decision-making; Transparent communication
Process & Methodology
Roadmap reviews, Stakeholder updates, Prioritization, Delivery accountability, Clear technical plans, Timelines, Tradeoffs, Decisions
Full Job Description
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position and we're considering candidates in the US. The Opportunity: Grafana Labs is building for an agentic world, and the marketing website is where that ambition becomes visible. As Senior Manager, Web Technology, you will own the technical execution, platform strategy, and operational excellence of grafana.com and its surrounding digital experiences. You will lead the web development team and serve as the marketing organization’s primary technical leader for the website. You will help define how AI changes the website itself, how the team builds and operates it, how content is structured for humans and machines, and how digital experiences move users from interest to action with less friction and more confidence. This role sits at the intersection of engineering craft, marketing velocity, AI-enabled tra
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