Upstart
Financial Services
SeniorManager,VendorManagement
Neural analysis suggests this role is
optimal for Manager candidates.
“Senior Manager, Vendor Management at Upstart. Skills: Vendor management, Risk management, Operational oversight. Build vendor oversight function. Lead vendor oversight function”
What You'll Achieve.
Support durable vendor management program; Support exam-ready vendor program
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
7+ years third-party risk management, 7+ years vendor management, 7+ years financial services operations, 7+ years operational risk, 7+ years compliance, Experience overseeing critical vendor relationships, Experience managing vendor execution, Experience identifying vendor performance deficiencies, Experience leading analysts, Experience managing vendor oversight function, Experience owning cross-functional risk programs
Nice to Have
Experience applying OCC regulatory expectations, Experience applying FFIEC regulatory expectations, Experience building first-line vendor oversight program, Experience overseeing mortgage subservicers, Experience overseeing loan origination system vendors, Experience overseeing technology platform vendors, Experience overseeing dealer networks
What You'll Do.
Build vendor oversight function
Lead vendor oversight function
Establish vendor oversight framework
Establish monitoring cadence
Establish issue management routines
Establish governance documentation
Own business oversight of critical vendors
Monitor vendor execution
Drive remediation of vendor performance issues
Align owners on corrective actions
Escalate material risks
Maintain contingency planning
Maintain transition planning
Maintain exit planning
Produce vendor oversight documentation
How You'll Work.
Team & Collaboration
Partner with Operations; Partner with Compliance; Partner with Legal; Partner with Technology; Partner with Product; Partner with Enterprise Risk; Partner with business owners
Communication Scope
Governance reporting; Executive summaries
Full Job Description
About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Secured Lending organization is building the first-line risk and control infrastructure that will support the next stage of growth across home equity line of credit, auto direct, and auto indirect dealer products. The team helps ensure secured lending products operate with clear governance, durable controls, high-quality execution, and readiness for bank partner and regulatory review. Vendor Manage
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