SeniorManager,Valuations&PricingEnablement

CommBank’s Retail Banking Services (RBS) business is seeking a _**Valuations & Pricing Enablement Senior Manager **_to join our Home Buying team. RBS is the public face of CommBank, delivering a seamless banking experience to more than 10 million personal and small business customers. Home Buying consists of the following Crews: * Engage & Manage Brokers * Apply with Ease * Digital Growth * Manage & Own * Manufacture & Enhance Core * Channel Engagement and Specialty Products ** _Do work that matters_** In this role, you will lead operational performance across valuation and pricing support for Home Buying channels. You will be responsible for delivering consistent, high quality and timely outcomes that support customer decisioning while maintaining strong risk and control standards. **_Key responsibilities of the role include:_** * Act as the front-door expert function for valuation and pricing-related enquiries across all Home Buying channels, supporting lenders, brokers, relationship teams, credit, coaches and associated lending functions nationally. * Provide specialist decision support across valuation and pricing, including acquisition, retention, new and existing lending, high-value and complex customer structures, and campaign-driven activity. * Serve as subject matter experts for core valuation and pricing platforms (including CommVal and pricing review workflows), ensuring timely, consistent and high-quality outcomes that minimise impact to customer decisioning timelines. * Manage and resolve high-volume frontline enquiries within defined service levels, balancing speed, quality, and risk while supporting time-critical lending decisions. * Partner closely with external suppliers and internal risk, compliance and governance teams to identify, mitigate and escalate valuation and pricing roadblocks, exceptions and emerging issues. * Own and continuously improve frontline guidance, process documentation and knowledge assets, ensuring they remain practical, accu