Xometry
SeniorManager,UserResearch
“Senior Manager, User Research at Xometry. Skills: User research, Product strategy, Roadmapping. Lead and develop a team. Set expectations for insight quality”
What You'll Achieve.
Reduce risk; Improve delivery clarity; Change product direction; Improve insight impact
Industry & Context.
Root cause analysis; Problem definition; Problem framing
What They're Looking For.
Must Have
10+ years user research, 2+ years managing researchers, Driving product decisions through research, Working with Product, Design, Engineering, Translate research insights to imperatives, Operating in fast-paced environments, Excellent communication skills, Storytelling skills, Influence cross-functional decisions, Research changed product direction, Defining what needs to be learned, Use of AI for synthesis, Use of AI for analysis, Use of AI for insight generation
What You'll Do.
Lead and develop a team
Set expectations for insight quality
Set expectations for insight speed
Set expectations for insight impact
Hold researchers accountable for outcomes
Provide direct feedback
Address performance issues
Ensure research influences product decisions
Ensure research influences roadmaps
Drive clarity in problem definition
Reduce ambiguity through insight generation
Reduce rework through insight generation
Improve insight impact
Ensure strategic research orchestration
Align timing and quality to milestones
Ensure research is conducted at right time
Balance depth and speed
Eliminate redundant research work
Eliminate low-impact research work
Drive adoption of tools
Drive adoption of workflows
Ensure outputs are structured
Ensure outputs are clear
Ensure outputs are usable
Leverage AI to accelerate synthesis
Leverage AI to accelerate analysis
Leverage AI to accelerate insight generation
Shift team from reporting findings
Shift team to delivering recommendations
Partner to define key questions
Partner to define hypotheses
Ensure research is shaping direction
Drive alignment on decisions
Act as escalation point
Define standards for research rigor
Enforce standards for research rigor
Define standards for research clarity
Enforce standards for research clarity
Ensure insights are documented
Ensure insights are accessible
Ensure insights are reusable
Connect insights to product outcomes
Connect insights to business outcomes
How You'll Work.
Team & Collaboration
Product, Design, Engineering leadership; Cross-functional decisions
Communication Scope
Storytelling; Executive presentations
Process & Methodology
Roadmap planning
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