Xometry
SeniorManager,UserResearch
“Senior Manager, User Research at Xometry. Skills: User research strategy, Product decision driving, Team leadership. Lead and develop a team. Set clear expectations for insight quality”
What You'll Achieve.
Ensure research drives product decisions; Reduce risk; Improve delivery clarity; Develop long-term User Strategy; Influence product direction; Change product direction or priorities
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
10+ years user research, 2+ years managing researchers, Proven track record driving product decisions, Experience working with Product, Design, and Engineering teams, Experience operating in fast-paced, product-driven environments, Excellent communication and storytelling skills, Proven ability to influence cross-functional decisions, Demonstrated use of AI to accelerate synthesis, analysis, or insight generation
Nice to Have
Experience defining what needs to be learned before design or development
What You'll Do.
Lead and develop a team
Set clear expectations for insight quality
Hold researchers accountable for outcomes
Provide direct feedback
Address performance issues quickly
Ensure research outputs influence product decisions
Drive clarity in problem definition
Reduce ambiguity and rework
Track and improve insight impact
Ensure strategic research orchestration
Align timing and quality to milestones
Ensure research is conducted at right time
Balance depth and speed
Eliminate redundant research work
Drive adoption of tools and workflows
Ensure outputs are structured
Leverage AI to accelerate synthesis
Shift team from reporting findings to recommendations
Partner with Product and Design to define questions
Ensure research is shaping direction
Drive alignment on decisions
Act as escalation point for problem framing
Define and enforce standards for research rigor
Ensure insights are documented
Connect insights to product and business outcomes
Raise overall effectiveness of research
How You'll Work.
Team & Collaboration
Product leadership; Design leadership; Engineering leadership
Communication Scope
Storytelling skills
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