Flex

FinTech

SeniorManager,Strategy&Operations(ConsumerProtectionTeam)

$184–230k New York, New York, United States
The Brief

“Senior Manager, Strategy & Operations (Consumer Protection Team) at Flex. Skills: Strategy, Operations, Consumer Protection. ensure that we deliver an excellent experience across all touchpoints of the customer journey”

What You'll Achieve.

deliver an excellent experience across all touchpoints of the customer journey

Industry & Context.

FinTech
Problems you'll solve

analytical person; Comfort “fog sculpting, ” making amorphous projects tractable

Eligibility Requirements

on-site expectations of 2-3 days per week in our local offices

What They're Looking For.

Must Have

highly strategic, analytical person, Comfort “fog sculpting, ” making amorphous projects tractable, Entrepreneurial, Obsessive attention to high bar for your own work product, Well honed interpersonal, Ability to thrive in a fast-paced (and at times chaotic) environment, bias for action, Superior communication skills, Comfortable working directly with data, Genuine passion for “doing right” by our users

Nice to Have

familiarity with tools like Tableau, Power BI, or Sigma, SQL proficiency

What You'll Do.

ensure that we deliver an excellent experience across all touchpoints of the customer journey

How You'll Work.

Team & Collaboration

Working closely with Strategy; partnering with Analytics and Data Science; partnering with cross-functional partners

Communication Scope

Superior communication skills (e. g. , memos, verbal presentations); able to make complex, ambiguous topics immediately legible to executives and cross-functional partners alike

Process & Methodology

process management, cross-functional coordination, vendor/stakeholder management, resource planning

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