ServiceNow
Information Technology And Services
SeniorManager,SolutionConsultingPlatformAI&Data
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Senior Manager, Solution Consulting Platform AI & Data at ServiceNow. Skills: AI/ML, Data Engineering, Solution Consulting, Team Leadership. Build AI Foundry team. Lead AI Foundry team”
What You'll Achieve.
Influence strategic AI pursuits; Improve technical win rate; Improve POC effectiveness; Improve POC efficiency; Improve close rates; Increase reusability architectures; Increase scalability architectures; Effective scaling AI Foundry team; Uplift team capability; Increase Now Assist adoption
Industry & Context.
Critically thinking AI integration
What They're Looking For.
Must Have
10+ years technical presales, 10+ years solution architecture, 10+ years workflow automation, 10+ years enterprise platform leadership, Proven leadership technical teams, Deep understanding AI/ML fundamentals, Demonstrated experience ServiceNow Platform, Executive communication skills, Ability influence senior stakeholders, Credibility C-level conversations, Experience operating ambiguous environments, Ability build net-new processes, Ability build net-new operating models
Nice to Have
CSA advanced certs, CAD advanced certs, CTA certification, CMA certification, AI-related certifications
What You'll Do.
Build AI Foundry team
Scale AI Foundry team
Deliver high-quality POCs
Deliver high-velocity POCs
Operationalise AI presales motion
Define intake mechanisms
Define prioritisation criteria
Define delivery standards
Oversee execution POCs
Ensure architectural quality
Ensure alignment customer landscapes
Mature pre-sales skills
Mature technical capability
Partner sales leadership
Shape Platform programs
Back Platform programs
Provide architectural guidance
Identify emerging AI patterns
Bring patterns into motions
How You'll Work.
Team & Collaboration
Sales leadership; AI Architects; AI Engineers
Communication Scope
Executive communication; C-level conversations
Full Job Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. . This role can be based in Sydney or Melbourne The Senior Manager,Solution Consulting Platform AI & Data leads the AI pre-sales operating model, overseeing a multi-disciplinary team of AI Architects and AI Engineers responsible for designing and delivering customer-ready POCs, accelerators, and technical assets that drive revenue and adoption of Now Assist, AI Agents, App Engine, Workflow Data Fabric, and RaptorDB. What you get to do in this role: * Build, lead, and scale the AI Foundry team (Architects + Engineers) to deliver high-quality, high-velocity POCs across the Platform, AI and Data portfolio. * Operationalise our POC-led AI presales motion, defining processes, intake mechanisms, prioritisation criteria, and delivery standards for the region. * Oversee the design and execution of technical POCs, ensuring architectural quality, feasibility, and alignment with customers’ AI and data landscapes. * Mentor and grow AI Architects and Engineers, maturing both pre-sales skills and hands-on technical capability. * Partner with sales leadership to shape and back large Platform + AI programs with strong architectural guidance. * Champion innovation by identifying emerging AI patterns and bringing them into repeatable pre-sales motions. ## Qualifications To be successful in this role you have: * Experience in leveraging or critic
Applying for this Senior Manager, Solution Consulting Platform AI & Data role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about ServiceNow?
Real rants from real employees. Read before you apply.