West Monroe
Software & High-Tech
SeniorManager,Software&ProductDevelopmentOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Senior Manager, Software & Product Development Operations at West Monroe. Skills: Software Engineering, Product Development, Operations Management. Lead engagement teams. Build trusted advisor relationships”
What You'll Achieve.
Drive growth of practice; Generate measurable value; Deliver real-world solutions; Generate value for years
Industry & Context.
Problem-solving
Ability to travel, Work in United States, No sponsorship
What They're Looking For.
Must Have
8–12+ years of professional experience, Software engineering leadership in SaaS, Experience leading engineering/product teams, Experience driving key outcomes, Management consulting serving SaaS clients, Technology consulting serving SaaS clients, Software operations consulting serving SaaS clients, M&A experience supporting software businesses, Corporate strategy experience supporting software businesses, Transaction advisory supporting software businesses, Experience leading complex engagements, Experience managing cross-functional teams, Deep understanding of software business models, Deep understanding of SaaS business models, Deep understanding of product management practices, Deep understanding of software development organizations, Experience evaluating product organizations, Experience evaluating R&D organizations, Experience evaluating operating models, Experience evaluating product portfolios, Experience evaluating software development effectiveness, Knowledge of AI use in SDLC, Ability to build relationships with executives, Ability to influence decision-making, Analytical skills, Problem-solving skills, Communication skills, Presentation skills, Experience developing team members, Experience mentoring team members, Ability to travel as needed, Ability to work permanently in US, No sponsorship required
Nice to Have
Experience with agentic workflows, Experience with AI-orchestrated SDLC, Experience with automated testing & remediation, Experience with AI-enabled modernization, Experience with expert-guided orchestration
What You'll Do.
Lead engagement teams
Build trusted advisor relationships
Serve as engagement leader
Provide engagement leadership
Oversee development of deliverables
Manage engagement economics
Manage quality assurance
Manage client satisfaction
Ensure successful project outcomes
Foster inclusive environment
Foster high-performing environment
Lead methodology development
Enhance methodologies
Lead tool development
Enhance tool development
Enhance IP development
Collaborate across practices
Strengthen integrated delivery
Play role in performance management
Play role in coaching
Play role in mentoring
Play role in career development
Support recruiting efforts
Contribute to thought leadership
Contribute to training programs
Contribute to capability building
Build relationships with clients
Expand relationships with clients
Identify new business opportunities
Shape new business opportunities
Support new business opportunities
Lead proposal development
Lead engagement scoping
Lead pricing activities
Develop go-to-market messaging
Develop thought leadership
Develop sales materials
Represent West Monroe at events
Build professional network
Identify emerging market trends
Identify client needs
How You'll Work.
Team & Collaboration
Cross-functional teams; Executive stakeholders; C-suite leaders; Business unit executives; Product leaders; Deal partners; Operating partners
Communication Scope
Executive-level communication; Board-ready presentations; Strategic recommendations; Value creation roadmaps
Process & Methodology
Engagement management, Quality assurance, Staffing, Client satisfaction, Project outcomes
Full Job Description
Are you ready to make an impact? West Monroe is seeking a Senior Manager with prior experience in Software Engineering management experience within a SaaS or h company to join our team. Our practice serves an array of interesting and exciting Software & High-Tech and Private Equity clients across the nation. As a Senior Manager, you will lead teams serving Software & High-Tech clients and Private Equity investors with a focus on software, SaaS, TMT, and tech-enabled services businesses. Engagements range across product and technology platform strategy, product & engineering operating model transformation, operational improvement of Product, R&D/Engineering, strengthening SDLC processes leveraging AI, as well as due diligence, value creation, and merger integration/carve-out initiatives. In addition to client delivery, you will play an active role in business development, practice building, and talent development. Senior Managers at West Monroe are expected to lead complex engagements, develop trusted client relationships, contribute to market-facing activities, and coach teams while helping drive the growth of the Software & High-Tech practice. Client Delivery Lead engagement teams serving Software & High-Tech and Private Equity clients while building trusted advisor relationships with executive stakeholders, including C-suite leaders, business unit executives, product leaders, and Private Equity Deal and Operating Partners. Serve as engagement leader for strategy and operational transformation initiatives within the Software & High-Tech sector, including product & technology platform strategy, product portfolio optimization, product migrations, product consolidation, R&D effectiveness, operating model transformation, and post-merger integration initiatives. Provide engagement leadership for complex technology transformation programs such as technology modernization, re-platforming initiatives, technology platform consolidation, on-prem to cloud migrationsAbility t
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