Salesforce
Technology
SeniorManager,SoftwareEngineering
Neural analysis suggests this role is
optimal for Manager candidates.
“Senior Manager, Software Engineering at Salesforce. Skills: Software Engineering, Team Management, Distributed Systems. Drive execution and delivery of features. Make critical product decisions”
What You'll Achieve.
Maintain high availability SLAs
Industry & Context.
Debugging; Problem solving
On-call processes
What They're Looking For.
Must Have
10+ years experience building distributed systems, 3+ years managing managers, In-depth working knowledge of Java, In-depth working knowledge of C++, Solid understanding of SDLC, Experience with Agile development
Nice to Have
ASR experience, TTS experience, Voice to Voice Models experience, Telephony experience, SIP experience, PSTN technologies experience, Building B2B SaaS applications experience, Building B2C SaaS applications experience, Microservices experience, AWS experience, GCE experience, Azure experience, AI technologies experience, Machine Learning experience, Deep Learning experience, Natural Language Processing experience, Voice Recognition experience, Salesforce developer platform exposure, Salesforce administration exposure
What You'll Do.
Drive execution and delivery of features
Make critical product decisions
Resolve issues proactively
Build software engineering teams
Mentor software engineering teams
Manage software engineering teams
Inspire software engineering teams
Retain software engineering teams
Oversee Sprint Planning
Partner with product leadership
Partner with engineering leadership
Ensure teams have clear priorities
Ensure teams have adequate resources
Advocate for technical excellence
Help teams make good decisions
Participate in architecture discussions
Participate in planning
Participate in cross-functional coordination
Participate in planning
Participate in reviews
Interview individuals
Hire qualified individuals
Contribute to development tasks
Perform architecture reviews
Perform feature verifications
Assist teams with commitments
Grow the organization
Ensure right processes
Ensure right technology investments
Participate in customer meetings
Resolve customer issues
Triage customer issues
Understand customer use cases
Define product roadmap
Define engineering roadmap
Refine on-call processes
Streamline on-call processes
Maintain high availability SLAs
Take ownership of service operation
Be responsible for service operation
How You'll Work.
Team & Collaboration
Cross functional teams; ScrumMasters; Engineering managers; Product leadership; Engineering leadership; Other engineering teams
Communication Scope
Verbal communication; Written communication
Process & Methodology
Agile development methodologies, Sprint Planning, SDLC
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Software Engineering Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Agentforce is the digital labor platform for enterprises, enabling a limitless workforce through AI agents for any department, assembled using a new library of pre-built skills, and that can take action across any system or workflow. We are growing rapidly and are looking for rockstars to help solve complex problems in this cutting-edge space. The Agentforce Voice team is looking for a technically strong, highly collaborative and accomplished Senior Engineering Manager to join our exceptional team of engineers. We work in a collaborative environment and we value transparent communication, critical feedback, passion, and having fun. Salesforce is looking for a Senior Engineering Manager to lead our software engineering teams in the Agentforce Voice team. We need someone who is technically strong, highly collaborative and passionate about the product and our customers. You will manage and lead a team of exceptional engineers working on applications written in Go lang, Python, and Java stack spread across core and off-core platforms. In this role, we need someone who can: * Drive the execution and delivery of features by collaborating with many cross
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