Salesforce

Technology

SeniorManager,SoftwareEngineering

$173–260k United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Senior Manager, Software Engineering at Salesforce. Skills: Software Engineering, Team Management, Distributed Systems. Drive execution and delivery. Collaborate with cross functional teams”

Industry & Context.

Technology
Problems you'll solve

Debugging; Problem solving

Eligibility Requirements

On-call processes

What They're Looking For.

Must Have

10+ years experience building distributed systems, 3+ years managing managers, In-depth working knowledge of Java, In-depth working knowledge of C++, Solid understanding of SDLC, Experience with Agile development

Nice to Have

ASR experience, TTS experience, Voice to Voice Models experience, Telephony experience, SIP experience, PSTN technologies experience, Building B2B SaaS applications experience, Building B2C SaaS applications experience, Microservices experience, AWS experience, GCE experience, Azure experience, AI technologies experience, Machine Learning experience, Deep Learning experience, Natural Language Processing experience, Voice Recognition experience, Salesforce developer platform exposure, Salesforce administration exposure

What You'll Do.

Drive execution and delivery

Collaborate with cross functional teams

Make critical decisions

Foresee and resolve issues

Build software engineering teams

Mentor software engineering teams

Manage software engineering teams

Inspire software engineering teams

Retain software engineering teams

Oversee Sprint Planning

Partner with product leadership

Partner with engineering leadership

Ensure clear priorities

Ensure adequate resources

Advocate for technical excellence

Help teams make decisions

Participate in architecture discussions

Participate in planning

Participate in cross-functional coordination

Participate in planning

Participate in reviews

Hire qualified individuals

Contribute to development tasks

Perform architecture reviews

Assist teams with commitments

Grow the organization

Ensure right processes

Ensure right technology investments

Participate in customer meetings

Resolve customer issues

Triage customer issues

Understand customer use cases

Define product roadmap

Define engineering roadmap

Refine on-call processes

Streamline on-call processes

Maintain high availability SLAs

Take ownership of service operation

Be responsible for service operation

How You'll Work.

Team & Collaboration

Cross functional teams; ScrumMasters; Engineering managers

Communication Scope

Verbal communication; Written communication

Process & Methodology

Agile development, Sprint Planning

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Software Engineering Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Agentforce is the digital labor platform for enterprises, enabling a limitless workforce through AI agents for any department, assembled using a new library of pre-built skills, and that can take action across any system or workflow. We are growing rapidly and are looking for rockstars to help solve complex problems in this cutting-edge space. The Agentforce Voice team is looking for a technically strong, highly collaborative and accomplished Senior Engineering Manager to join our exceptional team of engineers. We work in a collaborative environment and we value transparent communication, critical feedback, passion, and having fun. Salesforce is looking for a Senior Engineering Manager to lead our software engineering teams in the Agentforce Voice team. We need someone who is technically strong, highly collaborative and passionate about the product and our customers. You will manage and lead a team of exceptional engineers working on applications written in Go lang, Python, and Java stack spread across core and off-core platforms. In this role, we need someone who can: * Drive the execution and delivery of features by collaborating with many cross

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