Serval
AI
SeniorManager,SocialMedia
“Senior Manager, Social Media at Serval. Skills: social media strategy, content creation, brand building, founder personal branding, organic social growth. Decide what Serval's social presence looks like across LinkedIn, X, Reddit, and YouTube. Write founder posts, company posts, product launches, customer stories, hot takes on the ITSM and AI agent space”
What You'll Achieve.
make Serval the most talked-about brand in enterprise AI; map to pipeline and brand; kill what isn't working
Industry & Context.
What They're Looking For.
Must Have
6+ years in social, content, or brand at a B2B software, AI, or developer tools company, at least some time at an early-stage startup where you owned the work end-to-end, A portfolio of social work you can point to, Demonstrated track record growing an organic social program from low traffic to a real distribution channel, Sharp writing, Fluency on LinkedIn and X, Comfort with the IT, security, or developer audience, Fluent with modern social, listening, and AI tools
Nice to Have
Experience working closely with founders or executives on their personal brands is a plus, If you've sold or marketed into IT teams before, that's a meaningful advantage, opinionated about which ones are worth the money
What You'll Do.
Decide what Serval's social presence looks like across LinkedIn
hot takes on the ITSM and AI agent space
Build the content engine: editorial calendar
asset workflow with design
review process with product marketing
and a feedback loop on what's working
Partner with our founders to develop their personal brands on LinkedIn and X
and Servalians into a distribution network
Build the YouTube channel into a real demand surface: product walkthroughs
and technical content
Run social listening as an intelligence function
Use AI tools aggressively for research
Define what success looks like and pick the metrics that actually map to pipeline and brand
How You'll Work.
Team & Collaboration
partner with our founders on their personal brands; work directly with our founders; review process with product marketing; feed social listening insights back to product, marketing, and sales
Communication Scope
Sharp writing; real voice
Applying for this Senior Manager, Social Media role?
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