General Motors
automotive
SeniorManager,SiteReliabilityEngineering(EMEA)
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“Senior Manager, Site Reliability Engineering (EMEA) at General Motors. Skills: Site Reliability Engineering (SRE), leadership, strategy, operating model, reliability outcomes, high-scale, cloud-native systems. Set and communicate the EMEA SRE strategy and operating model. Lead leaders and engineers across multiple countries”
Industry & Context.
deep technical incident leadership
on-call, support models across time zones
What They're Looking For.
Must Have
12+ years in SRE, DevOps, production engineering, or large-scale systems, including senior leadership experience overseeing multiple teams and/or leaders, Proven ability to define strategy and deliver outcomes through others — setting goals, creating operating mechanisms, and driving measurable improvements in reliability, performance, and customer experience, Deep expertise in modern SRE: SLIs/SLOs, error budgets, incident/problem management, observability, capacity planning, and DRCP, Track record building and operating high-scale, cloud-native systems (AWS, Azure, and/or GCP), with operational rigor and cost awareness, technical foundation: containers and orchestration (Kubernetes), CI/CD, and automation via IaC (e. g. , Terraform/CloudFormation) and policy-as-code, Ability to stay hands-on (about 20%): architecture/design reviews, deep technical incident leadership, and targeted contributions in languages such as Python, Go, or Java, Demonstrated executive communication and influence — able to translate risk into business trade-offs, align cross-functional leaders, and drive decision-making in ambiguous environments, Experience leading distributed teams across time zones and creates inclusive environments, develops leaders, and builds sustainable operating rhythms
Nice to Have
Familiarity with privacy, data protection, and security practices relevant to connected services and customer/vehicle data is a plus
What You'll Do.
Set and communicate the EMEA SRE strategy and operating model
Lead leaders and engineers across multiple countries
Own reliability outcomes for critical services: availability
and operations leadership to shape roadmaps
Drive observability strategy
Lead major incident response for critical customer-facing services
Be hands-on (about 20%): participate in architecture and design reviews
review critical changes
and occasionally contribute to automation and reliability engineering in production
Build the team: hiring
Ensure reliability practices align with privacy
and compliance expectations
How You'll Work.
Team & Collaboration
Partner with product, engineering, security, and operations leadership; align cross-functional leaders
Communication Scope
executive communication; influence
Process & Methodology
setting goals, creating operating mechanisms, driving measurable improvements, prioritization, follow-through
Full Job Description
**Job Description** General Motors is transforming the automotive landscape through its next-generation Software-Defined Vehicle (SDV) platform and a rapidly expanding portfolio of connected services. In EMEA, reliability is a core differentiator — from always-on connectivity through **OnStar** , to high-scale **Data **platforms, to emerging product lines such as **fleet** and **energy** experiences. To enable this, we’re scaling our **Site Reliability Engineering (SRE)** leadership in Dublin — responsible for keeping critical customer- and vehicle-facing services resilient, performant, and scalable across regions and time zones. We are seeking an **experienced Senior Manager** to oversee **SRE for Europe, Middle East, and Africa** — setting strategy, operating mechanisms, and talent direction for teams supporting Data Engineering, OnStar, and new product surfaces in fleet and energy. This is a **people-leader** role with scope across multiple countries and stakeholders, and a strong expectation of leading leaders while staying close to the technology. The role is expected to be approximately **80% leadership** and **20% hands-on** (architecture reviews, reliability design, incident leadership, and occasional direct technical contribution) to ensure you remain connected to the products and platforms you’re accountable for. This role is based in **Dublin** with team members currently located across **Ireland, England, and Israel**. **What You’ll Be Doing** * Set and communicate the **EMEA SRE strategy and operating model** (SLIs/SLOs, error budgets, incident/problem/change management, and toil reduction) aligned to business outcomes across Data Engineering, OnStar, fleet, and energy. * Lead leaders and engineers across multiple countries — building capability, setting clear expectations, and developing a culture rooted in **operational excellence** , psychological safety, and ownership. * Own reliability outcomes for critical services: availability, latency, durabili
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