PwC Ireland
SeniorManagerServiceArchitect
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“Senior Manager Service Architect at PwC Ireland. Skills: Service Architect, Managed Services, Business Development, Client Solutions. Design managed service solutions and proposals. Develop collaborative relationships with delivery leads”
What You'll Achieve.
Meet and exceed client expectations; Continue to grow our managed services business in Ireland; Accelerate their business strategies enabling them run faster, scale smarter and lead stronger; Win managing services work with our local Irish clients; Enhance our managed service solutions; Drive sales and operational excellence and high-quality standards across managed services teams; Support solutioning, informed decision-making and value business outcomes
Industry & Context.
Diagnose causes and identify remedies when a managed service is not operating as; Translate data into meaningful insights that support solutioning, informed decision-making and value business outcomes
Work Visa Sponsorship available
What They're Looking For.
Must Have
Degree qualified with relevant service delivery qualifications (e.g. PMP, ITIL), 4+ years’ experience in a Service Delivery Manager role, 3+ years’ experience in a Service Architect role, Track record in enabling client account teams win significant work with clients by solutioning winning technology enabled managed service solutions, An understanding of and interest in advisory and implementation projects and how they both have a mutually re-enforcing relationship with managed services, Demonstrable experience and deep understanding of different service delivery models and managed service commercial constructs, relationship management skills and experience to take service architect role across multiple opportunities, negotiation and contracting skills with proven experience, An experienced people leader, with a background of inspiring and developing high performance teams across multiple locations, A collaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in managed services, Experience driving sales and operational excellence and high-quality standards across managed services teams, A curious and analytical mind-set, with the ability to translate data into meaningful insights that support solutioning, informed decision-making and value business outcomes, Effective communication both verbal and written
Nice to Have
complex near shore and offshore delivery, complex onshore, near shore and offshore delivery
What You'll Do.
Design managed service solutions and proposals
Develop collaborative relationships with delivery leads
Support client account team business development activities
Keep up to date on latest trends
Conduct service reviews to diagnose causes
Involvement in contracting with clients
Develop additional local service architects
Build local PwC internal knowledge
Coach and mentor consultants
Develop collateral and insights
Work with local Managed services leadership
How You'll Work.
Team & Collaboration
Develop collaborative relationships with delivery leads, internal solution labs and other architects, and 3rd parties across PwC’s global network and 3rd party ecosystem; Act as the hub between the local account team and our network and ecosystem; Work with client account teams helping identify other opportunities to add value; Joining a fast-growing local team and will have a role in further developing and building the local team; Coaching and mentoring of consultants fostering a culture of continuous learning, collaboration; A collaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in managed services
Communication Scope
Effective communication both verbal and written
Process & Methodology
PMP
Full Job Description
**Line of Service** Advisory **Industry/Sector** Not Applicable **Specialism** PPM **Management Level** Senior Manager **Job Description & Summary** PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your Potential! Are you passionate about helping organisations run faster, scale smarter and lead stronger with managed services? Delivery models have fundamentally shifted using globally connected networks and ecosystems and the latest technologies (including AI). Do you thrive in collaborative multi-location environments where your expertise is required to architect and solution complex service delivery models for the benefit of our local clients? PwC Ireland is looking for a Service Architect for our Managed Services team, where your capabilities are needed to support our local business development activities, leveraging our global delivery network and 3rd party ecosystem to architect winning managed services and associated delivery chains to meet and exceed client expectations and to continue to grow our managed services business in Ireland. **Our Managed Services Team** At PwC Ireland, our Managed Services team shapes, solutions and delivers managed services with our global delivery network and 3rd party ecosystems with leading organisations across all sectors. We run managed services built on leading technologies so our clients can accelerate their business strategies enabling them run faster, scale smarter and lead stronger in an increasingly changing and complex business landscape. **Purpose-led work you’ll be part of** As a Senior Manager Service Architect with a strong focus on business development, you’ll work with our local client teams and our global delivery network and 3rd party ecosystem to shape, architect, propose and win managing services work with our local Irish clients. Your role is key for continuity during the business development cycle in acting as the hub between the local account team and our network and ecosystem. The delivery of techno
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