Rbc
Wealth Management
SeniorManager,SalesforceSolutions
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Manager, Salesforce Solutions at Rbc. Skills: Salesforce platform strategy, Salesforce solutions, Salesforce administration, Agile methodology. Lead Salesforce platform strategy. Own platform's design guidelines, best practices, high-level solutioning and support”
What You'll Achieve.
Deliver trusted advice to help our clients thrive and communities prosper; Achieving success that is mutual; Make a difference and lasting impact
Industry & Context.
Decision Making
What They're Looking For.
Must Have
5+ years of Salesforce Admin experience in organizations with 2, 000+ users, Project management and agile methodology experience, Multiple Salesforce certifications, knowledge of Salesforce Financial Services Cloud, experience using CRM Analytics, Hands-on experience with Salesforce automation tools, Experience deploying changes using tools such as Flosum, Gearset, Copado, or AutoRabit
Nice to Have
RBC Organizational Awareness
What You'll Do.
Lead Salesforce platform strategy
Own platform's design guidelines
high-level solutioning and support
Collaborate with business
product and technology partners to build a best-in-class Salesforce platform
Support agile squads from a high-level solutioning perspective
Leverage out-of-the-box (OOTB) Salesforce functionality
Lead application design sessions
Consult with stakeholders on new requirements and optimization of existing capabilities
Provide support in troubleshooting and resolving technical issues
Develop POCs to evaluate new Salesforce features
Participate in weekly project status meetings
Ensure assigned tasks are completed on time
Translate business requirements into Salesforce solutions
Lead and develop a high-performing configuration team
Establish clear individual goals and driving performance management
How You'll Work.
Team & Collaboration
Collaborate with business, product and technology partners; Partner with product owners; Work in fully agile environments with BSAs, admins, developers, architects, and QE teams
Communication Scope
Communication
Process & Methodology
Project management, agile methodology, Long Term Planning, Time Management
Full Job Description
**_Job Description_** **What is the Opportunity?** Wealth Management Canada (WMC) is transforming the end-to-end Advisor Experience, and we're seeking a Senior Manager, Salesforce Solutions to lead our Salesforce platform strategy. In this role, you'll be the driving force behind our relationship hub - connecting capability across client servicing, mobile, portfolio management, wealth planning, and other businesses across WMC. Salesforce is critical to enabling our Investment Advisors, Counsellors, Associates, and Business Groups to efficiently manage client relationships and deliver exceptional experiences. You'll own the platform's design guidelines, best practices, high-level solutioning and support while collaborating across technology, design, production support, and multiple business groups. **What will you do?** * Collaborate with business, product and technology partners to build a best-in-class Salesforce platform aligned with broader enterprise systems and goals * Support 2-3 agile squads from a high-level solutioning perspective, ensuring we leverage out-of-the-box (OOTB) Salesforce functionality * Help lead application design sessions, partnering with product owners and consulting with stakeholders on new requirements and optimization of existing capabilities * Provide support in troubleshooting and resolving technical issues, ensuring stability and performance of Salesforce applications * Develop POCs to evaluate new Salesforce features and partial allocation to hands-on delivery as needed * Actively participate in weekly project status meetings and ensure assigned tasks are completed on time * Work in fully agile environments with BSAs, admins, developers, architects, and QE teams to translate business requirements into Salesforce solutions * Lead and develop a high-performing configuration team, establishing clear individual goals and driving performance management **What will you need to succeed?** **Must-Have** * 5+ years of Salesforce Admin experie
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