Rbc

Wealth Management

SeniorManager,SalesforceSolutions

Toronto, Ontario, Canada; Troy, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Manager, Salesforce Solutions at Rbc. Skills: Salesforce platform strategy, Salesforce solutions, Salesforce administration, Agile methodology. Lead Salesforce platform strategy. Own platform's design guidelines, best practices, high-level solutioning and support”

What You'll Achieve.

Deliver trusted advice to help our clients thrive and communities prosper; Achieving success that is mutual; Make a difference and lasting impact

Industry & Context.

Wealth Management
Problems you'll solve

Decision Making

What They're Looking For.

Must Have

5+ years of Salesforce Admin experience in organizations with 2, 000+ users, Project management and agile methodology experience, Multiple Salesforce certifications, knowledge of Salesforce Financial Services Cloud, experience using CRM Analytics, Hands-on experience with Salesforce automation tools, Experience deploying changes using tools such as Flosum, Gearset, Copado, or AutoRabit

Nice to Have

RBC Organizational Awareness

What You'll Do.

Lead Salesforce platform strategy

Own platform's design guidelines

high-level solutioning and support

Collaborate with business

product and technology partners to build a best-in-class Salesforce platform

Support agile squads from a high-level solutioning perspective

Leverage out-of-the-box (OOTB) Salesforce functionality

Lead application design sessions

Consult with stakeholders on new requirements and optimization of existing capabilities

Provide support in troubleshooting and resolving technical issues

Develop POCs to evaluate new Salesforce features

Participate in weekly project status meetings

Ensure assigned tasks are completed on time

Translate business requirements into Salesforce solutions

Lead and develop a high-performing configuration team

Establish clear individual goals and driving performance management

How You'll Work.

Team & Collaboration

Collaborate with business, product and technology partners; Partner with product owners; Work in fully agile environments with BSAs, admins, developers, architects, and QE teams

Communication Scope

Communication

Process & Methodology

Project management, agile methodology, Long Term Planning, Time Management

Full Job Description

**_Job Description_** **What is the Opportunity?** Wealth Management Canada (WMC) is transforming the end-to-end Advisor Experience, and we're seeking a Senior Manager, Salesforce Solutions to lead our Salesforce platform strategy. In this role, you'll be the driving force behind our relationship hub - connecting capability across client servicing, mobile, portfolio management, wealth planning, and other businesses across WMC. Salesforce is critical to enabling our Investment Advisors, Counsellors, Associates, and Business Groups to efficiently manage client relationships and deliver exceptional experiences. You'll own the platform's design guidelines, best practices, high-level solutioning and support while collaborating across technology, design, production support, and multiple business groups. **What will you do?** * Collaborate with business, product and technology partners to build a best-in-class Salesforce platform aligned with broader enterprise systems and goals * Support 2-3 agile squads from a high-level solutioning perspective, ensuring we leverage out-of-the-box (OOTB) Salesforce functionality * Help lead application design sessions, partnering with product owners and consulting with stakeholders on new requirements and optimization of existing capabilities * Provide support in troubleshooting and resolving technical issues, ensuring stability and performance of Salesforce applications * Develop POCs to evaluate new Salesforce features and partial allocation to hands-on delivery as needed * Actively participate in weekly project status meetings and ensure assigned tasks are completed on time * Work in fully agile environments with BSAs, admins, developers, architects, and QE teams to translate business requirements into Salesforce solutions * Lead and develop a high-performing configuration team, establishing clear individual goals and driving performance management **What will you need to succeed?** **Must-Have** * 5+ years of Salesforce Admin experie

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